Thursday, 9 November 2017

Snapdeal Customer Care | | Toll Free No | Complaint No

Snapdeal Customer Care Contact Number, Call center, Snapdeal Helpline Numbers and Address:

Snapdeal Customer Care Number:-

E-commerce store Snapdeal has completely revolutionized the online shopping in India, Nearly each and every product available in offline shopping centers can be found online on Snapdeal. Now a day’s many people prefer to shop online on Snapdeal over conventional shopping because of number of benefits and advantages like cash backs and discounts, it offers best deals on products at surprising prices. Snapdeal vision is to create a new kind of e commerce platform that changes the experience of both buyers and sellers. If a wrong product is delivered to you, then you can raise a ticket on this issue by speaking to customer service agent on Snapdeal Customer care number.

Snapdeal Customer Support Number:-

The Indian leading online shopping portal Snapdeal consisting of more than 20 plus million products was started by Kunal Bahl in partnership with Rohit Bansal in February 2010.This organization has grown up with in very limited period of time due to the tie ups it has with suppliers across the world. You can find all categories of electronic products like televisions, air conditioners, refrigerators of different brands; they are available at discounted prices in Snapdeal when compared to conventional electronic stores. Snapdeal ships products to more than 1400 regions in India .Snapdeal has a separate customer service department to listen to the problems of the customers can utilize the services of this department by using Snapdeal customer support number

Snapdeal Customer Support Helpline Number:-

Initially Snapdeal was started with a workforce of 26 numbers, but with constant growth it emerged as complete online shopping store with more than 1000 employees across the country. Snapdeal has signed an agreement with more than six thousand brands to sell their products; it is the third online shopping website having highest number of registered users. Till now it has more than thirty million users and the count is increasing day by day. You need to register win Snapdeal to successfully place an order. Incase if you have ordered one item and received other item ,then you complain regarding this issue to authorities by making a call to Snapdeal Customer support helpline number.

Snapdeal Tollfree Number:-

Snapdeal has turned out to been most trusted online shopping store for many customer in India, this is the reason why it has been presented with several awards. It received awards such as e retailer award of the year, WAT awards, India digital media award for helping the country to advance digitally. Snapdeal also associated with famous fashion designers in the country to act as a medium to sell their products. Snapdeal offers coupon codes which can be used at the time of check out, these coupon codes helps to save certain amount on the original price tag .The only disadvantage with Snapdeal is that we can’t bargain on the original price as we in offline stores.  If you have any problem while making online payment or any issues is availing discount through coupon code, then you can bring it to the notice of Snapdeal tollfree number.

Snapdeal Customer Care Support Number: 092-126-921-26 Or 011-453-71-100.

Snapdeal Customer Care Email ( 24/7 ).

Snapdeal Customer Care Contact Number:-

A part from coupon codes and season offers, cash on delivery and free shipping services ,Another benefit that you can avail by shopping online from  Snapdeal is it provides additional discounts if you purchase by using either credit or debit cards. Snapdeal daily deals also let you to save more money while shopping. Customers can get anytime assistance on orders, refunds or can also tract the status of their orders on communicating with customer care executive available on Snapdeal Customer support contact number. Snapdeal No Snapdeal Customer No Snapdeal Customer Care No Snapdeal Customer Care Number Snapdeal Customer Care Toll Free Number 1800 Snapdeal Customer Care Support Number Snapdeal Customer Care Helpline Number Snapdeal 24x7 toll free customer care number 
Reach to Snap Deal Customer Care customer Care contingents under from Snapdeal official website, letting in contact phone numbers and address for offices you can reach under phone numbers for any questions You may harvest as many as you would like and respect to Snapdeal, passed over snapdeal vouchers business concern, online payments, cash on delivery, money back , ailments about items and helps, or any other queries on the snapdeal services provided by the snapdeal company. 

Snapdeal Customer Service Phone Numbers 011-45371100 (usable 24 hrs, 7 days a week)

Snapdeal Contact Mobile Number: 92126 92126
Snapdeal 24/7 Customer Care Contact Numbers  +91 92126 92126 or 011 45371100
Snapdeal Contact Email Id

Snapdeal Contact Support Email Id

Snapdeal Eamil id: 
Snapdeal Universal Enquiries Email Id: 
Snapdeal administrator Email Id : 

Snapdeal Office's and Address in India 

New Delhi Snapdeal Office Address

II 203 second lessor ecological village
Old nagardas road II
II East Andheri, Mumbai.

Mumbai Snapdeal Office Address

246, Ist floor, phase III,
Okhla Industrial area,
New Delhi Pincode 110020

Bangalore Snapdeal Office address

# Terraces Fremont, 3580,
3rd floor, main road,
The fourth cross, indiranagar2nd phase,

Chennai Snapdeal

Nu-tech commercial complex,
# 73, 2nd floor,
Arcot road, kodambakam,
Chennai Pin code 24

Mumbai Snapdeal

Address : Jasper InfoTech private limited companies,
Behind the gardens of MahindraGurgaon, Mumbai Pincode 400062.

Bangalore Snapdeal

Address ;Jasper Infotech, commercial complex,
# 73, second floor, Arcot road, kodambakam, Chennai 24

Chennai Snapdeal 

Address Jasper InfoTech private limited Fremont stands, 3rd floor,
Main road, Bangalore Pin code 560

Snapdeal Headquarters in India

New Delhi Snapdeal Contact Address
Jasper InfoTech private Ltd., Okhla Industrial area,
New Delhi Pin code 110020

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  1. Your order ID: 2381242839 | Order Placed on : 2014-07-06 09:41:42
    It said delivery will reach on or before 11/07/2014 today 14/07/2014
    I have not receive my item yet.very bad service.

  2. Hi, Pathetic service... I have purchased laptop (Lenovo) however there was some issue with motherboard, I called snapdeal n informed about the issue spoke to rep no proper response, shooted email still no response finally decided to call and speak to sup... however sup have very poor knowledge about process.. don't know how to manage situation and end up by incorrect information after calling several time's i got some knowledgeable sup n told me to contact Levono and arrange a tech visit to make sure that the product is bad... after waiting for 72hrs tech came and confirmed the product is faulty... still no upfront call from snapdeal to check what's happening... Got very frustrated and spoke to manager n he arranged for someone to come and pick faulty laptop now more than 5 days m still waiting for my payment to debited in my account... Guy's please don't buy anything from snap deal very bad service, don't have enough knowledge about the process. moreover snapdeal customer care number is always busy v have to wait long to get connected... it's so annoying.

  3. I'm Ronald Davis, I purchased a product on 29th july 2014 order no: 2517274741, snapdeal promised me that item willbe received in 4-7 days ,, but snapdeal fails to deliver my product. after that days snapdeal said to me that made a courier service of India post (AWB Number: ED472604126IN), but that thing is also a failure,,, I can't to track the product till this time,,, I made a minimum 4-6 query regarding my product and no right reply regarding my product and later no reply to my queries....Promised date changed it is 15th august (on Independence Day) ,,, I enquired on today at near post office regarding my product ,answer is no item sent to me by snapdeal till this time...tommarrow is Independence day (holiday-post office) ....What is this? Is this treatment to your customers?I feel pity on me reason of I believe in Snapdeal...

  4. Dear Sir,

    I had ordered a pair of PUMA Shoes from your company vide order no.2910774033. But when I received the shoes I was surprised and shocked on seeing the shoes as they are not the genuine PUMA SHOES. This was never expected from a company of high reputation which claims itself amongst one of the best in terms of excellent  product quality and customer satisfaction. I request you to look into the matter st the earliest and get it resolved. A company like Snapdeal should deal in original products and not the fake products.  For your reference I am attaching the pictures of the product and invoice copy. 


    Vikas Beniwal 


  5. I had ordered Braun Epilator amnt 6800/-. And had made an internet Banking payment in advnc. Order placed was dtd 25.sep.2014
    And it was to be delivered by 30.09.2014
    I waited long n to my surprise on 2.10.2014 I recvd an emsil from thr courier partners..FEDEX, that the item is delivered....thy delivered somewhere else...
    Its shocking that the product is delivered to some othr place n I am still waiting for Snapdeal to take an action and refund my money..
    A worst and the most untrust worthy cite I must say.

  6. i want to cancel my order. because i have already ordered this product. my order ids are,
    order id-3152913000
    order id-3152942975

  7. i purchesed 3 jeans but they deliverd only 2 jeans so creadit my amount 360rs back asoon as possible
    Dear N.SHIV,
    Your order ID: 2880090053 | Order Placed on : 2014-09-19 19:35:08
    We have shipped following item(s) from your order :

    Sam & Jazz Men's Denim Combo Of 3 Jeans With Free 1 Pair of Assorted Socks (Size: 30)

  8. highly disappointed from their service,it has been more than 10 days i m still waiting for my product, calling customer care is a waste of phone calls as u will played with their queue policy,after tracking my product they saidmy product will be delivered on 13/10 but i dont thing i will get my item before 13/10 of 2015......newer buy anything from snapdeal................i will do not do the same mistake again..........may this will help others too................

  9. "SNAPDEAL".... These guys are not LOSERS.... They are CHEATS..... incompetent and irresponsible morons !! They are not concerned about aligning the gap between the retailer and the customer.

    No proper customer care number where you can reach proper complaint registration forum....nothing in terms of grievance redressal ... If you do manage to call them, you hear an automated reply "All our customer care executives are busy. You can either opt for them to call you back or you can choose to be in queue".. the best part is when you are told that you are 152nd in queue (can you imagine .. !!) ...... So, the only option that you are left with is to opt for them to call you back and you do not have to be a genius to figure out that the so-called "call back" never comes....!!

    Ordered an item HUL Pureit Marvella Slim RO Water Purifier (Order ID - 2924130375) from these inept idiots on the 25th of September. Expected delivery date was 6th of October. Lo and behold... I am yet to receive it... Their associated courier partners is BLUEDART. Dealing with them is another part. Have called them 5 times in the last 10 days. Have only received promises of the product being delivered but the actual product is yet to arrive.

    The only possibility that comes to mind is these unprofessional bastards have misplaced it. Now, I am left with the tedious task of trying to get my money back. I am taking them to consumer court for this, that is for sure.
    I would request everyone to not take things lying down....stand up for your rights... It is your hard-earned money that these guys are filling their pockets with. Take stern action. These incompetent and unprofessional cheats do not deserve to exist. They ought to be brought down.

    Vouch for any other e-commerce site but not this one.... This one sucks big time.... FRAUDS and CHEATS..!!

    - Pinak Saha

  10. It's a pathethic service, they told we will deliver with in 2-3 workings and i orders 12-13 days back still i didnt recived the product. called customer service so many times, they said system is busy we cant do any thing sir wors always.

    Worst to worst buying in snapdeal.

  11. i hv not return back of my product which is sent back by me and another order on 7th october 2014 not recieved on my address. please refer to me about that snapdeal. my no. is 9463811095

  12. I placed order (no 3178462311) for Tata sky HD connection with set top box antenna and one month free subscription. The supplier sent me retail invoice with out any material and service. I have been complaining to Snapdeal ( complaint nos 10636532,10815661). I get standard answer “We are looking”.There is no toll free number. I reached them with lot of waiting and spending money I get same type of noncommittal answer. No senior person is accessable. Once they asked me to contact Tatasky. Tatasky expressed ignorance about our dealing with Snapdeal. I paid money to Snapdeal. It is their responsibility to supply and tie-up with vendors. I requested them to refund my money.There is no response for that also.Their “Trustpay” is bogus it looks. Some more customers had similar experience.They hide customer’s ratings/views Now I am left high and dry. Do not know where to go. It is nothing but cheating.
    People should be careful to deal with Snapdeal

  13. Hi Snapdeal Team,

    I ordered Netgear "150 Mbps N 150 Wireless Router (WNR-612)" ,ORDER NO:3348543383 on October 26th 2014. Still my product not Dispatched. But In the snapdeal website you mentioned product dispatch takes 1 day and delivery takes 2-3 days. But from last 12 days I am writing mails to snapdeal website, but nobody is responding.

    I am very angry and sad with your services. I lost my patience. snapdeal is very worst online site and poor service I never ever undergone.

    In snapdeal website you mentioned TRUST PAY(if product not dispatched in 3 days,will refund money back), all are false statements, and I am not recommending this website to any of my friends.


  14. the After Sales Service of Snapdeal is very poor... they did not deliver the Invoice/Bill of the Xperia the phone is dead as Sony Service Centre is not accepting it without the Bill...& even after committing on 9212692126 more than 3 days passed... still no bill

  15. My account details
    Account number : 01561010036455
    Holder name : BABUL REDDY
    IFSC code :ANDB0000156
    Branch : GADWAL
    PLEASE kindly place back my money into my bank .
    Thank you I have returned my product Floyd 3448_GOLD_ICE_MERCURY Gold Frame Round Unisex Sunglasses but I did not get my cash back . So I'm sending my account details . Please help me

  16. Since last so many days my issue has not been resolved. Every time they are saying to give them 48hours to resolve the issue . This is hight of nonsense as their 48 hours are never ending . They are taking money without availability of goods with them and using this money interest free for so many days . My refund is still pending with them as they failed to deliver the goods.My order no was 3516421697 and last complaint request no is 11970172.

  17. Realy I got shock here everybody hating snapdeal, but the site maintaining copy paste the same message any how snapdeal and courier partners are very slow and lazy already I had poor experience with there but the product is good but delivery is dead slow hey snapdeal dont repeate your copy paste reply I hate becauase that is annoying like a taperecorder we want you customer care and toll free numbers dont hide behind the email id

  18. Hi,
    My Order ID : 3360520475
    I already registered a complaint sooo many times....
    And I had also called Snapdeal Sooo many times that my mobile balance btwn ₹100 to ₹150 had been deducted.
    And when I try to send e-mail to it goes to drafts.
    And the problem still continues :(

    Your Replacement process is veerrrryyyy very WORST, and due to that I would never prefer to Snapdeal as compare to Flipkart, bcoz services of Flipkart is far more better than you & even Flipkart's replacement process is Too fast as compare to you.

    If you are not able to cope up with your est. shipping date, then plz don't give wrong esp. shipping date. I had been given EST. Shipping date of 14th & then without any notice you changed ship. date to 19th, that's not Fair at all, and still my product has not been shipped....

    I had returned my product & it reached you on 8th and today is 19th and still my replacement has not been Shipped :'(

    Very Bad Service :(

    This was not expected from Snapdeal

    I want you to Resolve my problem TODAY only and that too As soon as possible..
    Plz mail me Back @

  19. Dear Snapdeal Team,

    It's a huge request from my side to please delivery my order before 1st December 2014. Because next day I have ticket to another place and noone will be at home to receive the Order. So please send it on time. I am expecting a lot from snapdeal. Please help, I have to wear these clothes in my brother's wedding function in December.
    Estimate Delivery Date is 1st Dec 2014. Shipping Destination is Mumbai.

    My Order No.: 3691686808 and 3698458337
    Total amount: Rs 5560

    Jagriti S.

  20. Dear Snapdeal Team

    My order ID is: 3676973117 , its estimated delivery date was 25th Nov, but then i got a mail that my order has been delayed and will be delivered after 3 days, but not delivered yet.
    Please make it deliver ASAP.
    Order Amount: 8054(Already Paid)

    I ordered from this site because i wanted my product soon.
    Please process.

    Payal Sandhu

  21. Dear snapdeal,
    I have ordered Philips DSP 2800 speaker system with order the time of giving order I gave my pH no as 7873546835 but yesterday my Sim card registration has been failed so I want to give my new pH no so that when its about to come on my address delivery boy can inform me about my delivery product. My new pH no_+918984632896


  22. Hi,

    Order ID : 3730021824

    This is the second time where I am experiencing pathetic service deliver by snapdeal.

    Tried calling your help desk number, however invain as they straight away disconnect our calls by saying supplier has denied to deliver our product and refused to transfer the calls to their seniors. So my question is snapdeal should take ownership and deliver my product.

    Snapdeal really sucks !!!
    This is the Second time where you promised me to deliver the product on time. At the time of delivery you guys apologize for not delivering the product on time. After 2-3 days received one more apologie email of cancelation my order as they are experiencing high volume and would not be able to deliver my product on time. So cancelling my order and processing my full refund which will take more than 21 business days.

    So my question to you guys is why 2 contradicting response from you guys.

    I don't want your refund, as you are already using my money for almost a month.

    Please deliver my product which I have ordered, Instead of Refund.

    Awaiting for your response.

    Rahul Parab

  23. Worst service ever i seen in my life...

    1. Hello Snapdeal Customer care,

      Order ID : 3730021824

      Is this your standard script, which you forward to your customers.

      I have received a separate email that my order has been canceled without my acknowledge.

      Now in this blog you have mentioned that you are working on my issue.

      I do not want you to communicate with your customer support. If you really care or value your customers please process my order for which you have collected payment from me.

      Or else we as a customer will assume that snapdeal new concept of running their business is used customers money for a month without interest and then mentioned that we have cancel you oder and process a refund which will take 21 business days as it is banks policy.

      If you really value your customers, please process the order and revert me on this forum.

      Also, very important stop blaming your supplier or distributor for not delivering the product, as we have paid money to snapdeal and not to your suppliers or distributor.

      Please start taking ownership of delivering the product as it is your own business, Instead of blaming others. Or referring customers to your unseen policy and procedures.

      I hope I have clearly voice my opinion on behalf of all the customers and your management team gets the message and act accordingly.

      Thanks & Regards,
      Rahul Parab

  24. View your Snapdeal Order: 4009762268

    Snapdeal Orders
    8:14 PM (15 minutes ago)

    to me
    MobilesTabletsLaptopsPen DrivesCamerasWatchesMen's ClothingFootwearBooksmore
    7 Days Return
    100% Money Back Gurantee
    Guranteed Complaint Resolution

    Dear kumar,

    Thanks for your purchase with us!
    Now you can check the real time status of your order 4009762268 anytime by clicking on the following link.
    Track Your Order

    order date :15-12-2014

    till date : 26-12-2014

    when it will delivered?

    god knows or snapdeal knows...

    disgusted with snapdeal

  25. Snapdeal is fake online marketing company. It's selling old and duplicate item's. I ordered 3 item's. 1 item is battery backup which damage with in 10 days. And 2nd item is wrist watch which damage in 5 days. I can lodge a case vai consumer forum. So i give you prior information.
    3rd item is flip cover which still not received. His courier agent come at my campus in my absence. I am living at 1st floor in that campus. He said to my wife come downstairs and collect your items. My wife told him that's no any males members present in my house and my kids are so small. please deliver at my doorstep. I am unable to come downstairs. Then courier agent said i am not your servant. If you not comes down then i will cancel your orders. After all he cancelled my ordered. Snapdeal courier agent misbehave with my wife. Its very poor reputation of your company. Courier company not told his name but his cell phone no is +918804111367
    I feel very bad experience of your online shopping company.

    My all 3 item's details are here's ...
    1. Order no 4011268017
    2. Order no 4010976494
    3. Order no 4154716482 and
    Courier no UNISNPC1515157 which cancelled by courier agent himself.
    Manoj kumar Kanaujia
    My email is

  26. Dear sir
    My problem is i have order is Panasonic P55 Deep Blue of Snapdeal Order No. 4349863403
    Order placed on 09 Jan
    I m waiting for you product
    Me Online track order but no show my order you WAP site why?

    Plz dispatch the my product firstly
    I m waiting you're response positive

    Best regard
    Md Israil Ansari
    Purnea; Bihar
    Mo number- 9709514476

  27. My order no 4553895527 not delivered on committed time. It was really worst experience with snap deal. It was an event gift order and if you are not delivering on time, then there is no purpose to come to snap deal. It's a worst online site, I will advise my family and friends also not to go for snap deal.

  28. Snapdeal please SNAP out of your slumber! how can you offer such poor service and then boast to be one of the best sites? do you think people are retarded? i have placed a return order almost a month ago and yet you haven't picked up the package. and then you send mails saying y'all have tried to call wehn i reality i haven't received a single phone call.
    here is my order number:4277653766

  29. I ordered laptop on feb- 1 -2014 ... I have got a problem with my laptop ... I went to service center they came to know me that ... This laptop os already buyed 2 years back ..already hard disk ,desktop screen was gone .. They repaired it with duplicate sets and selled to u ... What is the hell is this .. I am planing to file a case on you in consumer court . i am having full detailed profs regarding what u have done to me .. U cheaters . how u would do this ..i buyed this laptop with 52 thousand

  30. I had ordered Wonderchef Black Plastic Turbo Dual Speed Food Processor of Rs 999.00 but in place of that I have r​ecieved a lunch box of Rs 349.00 ordered by Mr Hilal Ahmed Bhat. Kindly replace this item and deliver me my actual order.

  31. Hi,

    I am adil siddiqui, I have buyed Xiaomi Piston2 Gold Headphone with Mic three months ago (order no: 3877500203) and now it is not working. So i had a call with snapdeal customer care executive he said me to go to nearest xiaomi service center but there they said that they wont claim the warranty from snapdeal .com. Now i am very frustrated with all this things. I request you to resolve this issue as soon as possible.

    Adil Siddiqui

  32. Hi,

    I am Amrita I have purchased One induction cooker with Kadhai on 29 Jan -2015 is delivery date (order no: 4481484987 worth Rs - 1440) and after 15 days its plate got damaged . So i had a call with snapdeal customer care executive he said me to go to I play service center but there they said that they wont claim the warranty from snapdeal . they told if we repair you have to pay 2000 rs why we will pay this much amount still it is in warranty period.
    Now i am very frustrated with all this things. I request you to resolve this issue as soon as possible.


  33. I have place an order bt delivery courier company gojavas employees says that he is nt responsible to deliver the product on the same address or place.... My order no is 5246062693...... Courier boy no iz +917525036910 ajay......

  34. i orderd 2 pendrive [Sony Usm8gr/b 8 Gb Pen Drives Black Pack of 2].
    but i recived only one please replce my one pendrive and sent tow pair of pandrive.
    plz co operate me.
    my contect no is -9427824659

  35. Very very bogus products in snapdeal totally duplicate goods are supplying and also in Electronic items all are PREACTIVE AND USED BY OTHER ITS VERY BAD COMPANY..frnds pls purchase all from flipacart or other websites

  36. i didn't recive my refund of returning the product
    which was wrong deliverd
    it's a waste of time and money

    the delivery boy told me that i will be paid by snapdeal by bank but
    probabely i havn't given bank detail to snapdeal

    it's my reqst to all don't dare to again purchase any product from snapdeal

    aditya pratap singh

  37. plz contect me 9375307788 SAMIRANJUM
    msne kafi samay se oreder kiya tha par abhi tak koi contact nahi ho paya
    plz muje bataye k mere 3 fone kaha hai
    orde no is 6130944762

  38. i bought a jaguar car perfume having order no. 6206527774 when i recieve it it is crack product inside when.i call costmer care for replacement no one is helping me plzz resolve my problem nd replace it
    order id 6206527774

  39. I tried to contact you on phone no. 011-45371100 but have been informed that this number does not exist.
    order nos. 6395647705 and 6395815125 were placed - one for HTC 626G+ and the second for its flip cover.
    But I am confused by your SMSs. One contains only Mobile phone and other also perhaps contains Mobile phone and flip cover. If it is not so then OK. Otherwise kindly take care that I require only one Mobile and its flip cover etc.Kindly confirm immediately ensuring as above.

    1. Dear Kunjbihari,

      Greetings from Snapdeal!

      We are writing to inform you that in your order number 6395647705 you have ordered HTC Desire 626 g+, mobile phone and in another order number 6395815125 ( sub order number 8328876474 ) you have ordered Yoshata Htc Desire 626 Flip Cover - Black + Screen Cover + Card Reader(free)- Mobile Economy Kit only

      Please accept our apologies for the inconvenience you have experienced.

      In case of any further assistance or clarification on this issue, please reply back to this email.

      Assuring you of our best services always,

      Yours sincerely,
      Team Snapdeal

  40. reference number 01107257 . order was placed on 5th May 2015 sir i have not received the refund. as i mentioned earlier that the item brought to me in a damaged condition, therefore i refused to accept it. first of all the item was very fragile, it should have been packed in strong package, whereas it was packed in a thin line of packet, it will definitely break in transit, it is not the fault of courier or postman it is the fault where it was packed to sent for the delivery. hence i request you do the needful at the earliest. either replace it or refund the money, i am obligated to take a legal step, where i have not accepted the item and your status displays that the item is received and completed and rate for the same. SNAPDEAL HAS VERY BAD CUSTOMER SERVICES.

  41. Dear Sir,
    i have received NO REPLY to my mail in more than 24 Hours.
    bluedart informs me that they have lost 1pc from a total of 3 pcs.
    they will refund the amount to Snapdeal.

    It is not only Sad state of affairs but Terrible way of dealing.
    I had paid FULL AMOUNT on 30 MAY15
    I was promised delivery on or before 24 JUNE
    I spoke and wrote mail on 24 JUNE also.
    have NOT recd Product or any communication from Snap deal.

    Is buying from your PORTAL my crime for which I am punished.
    Will some one explain to me by phone call WHY SUCH A TERRIBLE WAY OF TREATING THE CUSTOMERS.

    Pl reply back ASAP

  42. Hello All ,

    I had put an order no.7022317516 dated 01-04-2015 for Tecom Bolt 3G which was delivered to me manufacturedly defective on 04-07-2015 against which I immediately lodged a complaint of Return / Refund Ticket ID: 03380445 dated 04-07-2015.

    SNAPDEAL peson Rajat / Ravi called me to acknowledge this complaint on 07/07/2015 at 2.30Pm and shooted retun memo to Federal Express , who have not picked up the defective piece till 12-07-2015 10AM.

    Mr. Rajat/Ravi hard pressed that if the manufacturing defect of Earphone point in Tescom Bolt not working is not found by them , the same piece would be returned to me or refund initiated.

    Are we customers real fools who for nothing are going to creat such hullabaloo??? And how could their customer service doubts so instead they should feel sorry for the working the their quality department who just sends such deteriorative quality product to their customers . And in this situation revert product at the earliest . Furthur to this the smartness these people have done is that they have blocked all communication against his ORDER and ID.

    Finally during discussion with Mr. Rajat /Ravi I stressed that I would get the product checked to the courier pick up man and get signed a decleration that he also confirms to my complaint since he is the person who is ging to represent SNAPDEAL at my premises , he after a long pressed discussion accepted that his acceptance would be treated as final if the report of his quality department contradicts our joint declaration.

    However the product has not been picked up till today.

    My hard earned money has been robbed for no fault of mine.

    Please help

    Best Regards'

    Yashh Chaudhry


  43. This is very awkward situation that i face from last 2 weeks after
    using your Infocus M530 16GB product.this is very insane and pathetic
    to let u know not for the single reason but for several reason first
    it's battery draining problem, phone easily gets heated up .Snapdeal
    app itself not properly running in my phone and crashes as it launches
    form play store.
    for all this I don't need your product. I want refund Amount and I
    have payment receipt and products kit .so please assure me my money in
    cash (NEFT) or in check.

    Order ID: 7565796872

  44. Order ID: 7994546106

    I have ordered TomTom High speed multi charger worth Rs:1300 and i was delivered some cheap steel vessel.

    Is snapdeal intending to cheat the customers with such kind of incidents?

  45. My Order ID: 8196030771 which was placed on Mon, 31 Aug, 2015.
    Last update on the tracker is of 01/Sep/2015 with the message "Your order is packed and waiting for the courier pickup". I tried your Delhi contact no. (011-45371100) but it is not working. Then I tried your toll free no 09212692126 is also not connecting me your customer service executive. The package is still lying with the seller and waiting for courier pick-up. Please update tracker with the latest information about my shipment. Est. delivery date is 05-08/ Sep/2015. If there is any problem, please let me know so that I can cancel my order. I am sorry to say that I have purchased many things in past on Snapdeal but never had such an experience. Please look into the matter.

  46. Hi sir . i have purchased a Seagate Backup Plus Slim 1TB External Hard Drive from Snapdeal .Order ID: 8523003347 Placed on Sun 20 Sep2015 and Delivered On: Tue, 22 Sep, 2015 when i got the product at the first try i found that the system is not detecting hard disk. i tried from other computer also the same thing happened. So i requested for the replacement . the next day one customer care executive called me and told me to take to the service center. If it is a new product and coming under TrustPay: 100% Money Back Guarantee, 7 Days Easy Return Policy according to your company policy, i should get a new product instantly without asking me to go to service center. after that i tried for refund because i was not satisfied with the customer care executive. since the there is no respond from Snapdeal. even the helpline number is not working (011-45371100 OR 92126 92126 ) . yesterday one Customer care executive called me and given a Seagate service center number 08041129213 which is not working. i Goggled any service center around my place but not got . Please find a solution. i believe SD will solve the problem ASAP.

  47. Order no.-9280565696 purchase it from snap deal and I receve a damage product and poor quality product named Samsung galaxy grand max and it's return policy is very difficult so don't buy from snap deal so I hate this online shopping site like snapdeal

  48. Monika kapoor
    order no- 9427800571 i receve your product but i am not satisfied this quality so plz return my money and i will naver shopning this site like snapdeal

  49. Jitender Dahiya

    My order Id 9759866756 . I purchased a Wallets but Coupon not received which was included not recive Wallets is not well

  50. Snapdeal is a Shocking, Heartbreaking & Pinching Agent
    I bought Washing Machine at Rs 28,485.00 when it in transit they reduced price of the same to Rs 25978.00, loss of Rs 2497.00, immediately before the delivery I cancelled the order & asked for the refund
    Now on more shock, I purchased a TV at Rs 55555.00, which reduced today to Rs 52777.00 loss of Rs 2333.00, now again I have cancelled the order & asked for the refund
    I don't know what we should call it as what?

    1. order no- 9677324753 i receve your product but i am not satisfied this quality so plz return my money and i will never shopning this site like snapdeal

  51. I want to Cancel My Order 10048815556, When iam try to cancel the message showing "suborder has not been cancelled successfully"

  52. I want to Cancel My Order 9882061607 , When i am try to cancel the message showing "suborder has not been cancelled successfully"

  53. very poor delivery and replace item no cash money return 20 days after my per day message 5-7 days refund your money but no action my order no 9456592866.

  54. snapdeal item false plzzzzz return my money order no-10034724774 this cloth demage plzz return my money snapdeal team

  55. My worst experience ever. The Snapdeal officials are expert in misleading. All they want is business, customer satisfaction is not at all important fir them. They keep sending wrong products with unsealed packages. Very very disappointing.

  56. my order id number 6073254983 replase karna hai options ni aa raha hai na customer care call lag ra hai r u verry bad service

  57. unhappy with the product quality lootlo peachpuff dress material
    want to return the product.10399824271

  58. Sir i received my order 10509752091 of mEmory cards 16 gb
    But its capacity is only 14.8 gb not 16 gb


    DETAIL my order id Order ID: 8843461458 (1 Item) DETAILS
    Placed on 05 Oct, 2015

    Avm Hw Girlpower Women Leggings Combo- Super Combed Cotton W...
    Status: Return / Replace Approved Delivered On: 11 Oct, 2015

    View Tracking History
    Your return / replace request is being processed (Ticket Id: 09138070) when will in processed

  60. sir

    plz my account last 7 day not orders ease hi be the he ease lghta he ki ham snapdeal me account close karde aek bhi orders nahi aata he to plz orders aaye esa khuch kiji e aap dusre account 1 se 4 orders aate he dusre account me 5 me se 5 reting he 1 se 4 orders atahe sir aap ko ease chalana he to mare 3 account close kardiji e plz
    hame snapdeal me kam nah i karna he

  61. hi,
    I have cancelled an order on 11/12/15 my order number is 13173960569 and request no: 668220. Till now i havn't received any refund for the product which i have returned.

  62. I purchased samsung tizen Z3 mobile through snapdeel on 05-12-2015. invvoice no is SF8AAF/15-16/16713 INOVICE DATE 01-12-2015.
    on 26-01-2015 mobile not work properly then i went to MAHAMAY SAMSUNG SERVICE CENTERE AT RAIPUR CHHATTISGARH but they said to me that my mobile does not cover varenty due over pressing mobile's display has damaged .
    What can I do ?

  63. Dear Mr. Kunal Bahl.
    I have issue about this D-Link, (Order id: 10668790047) that since last 10 days it is not working properly the signals have been break down at once in running condition, this i have firstly complaint BSNL Broadband exchange office, they check line everywhere from BSNL exchange to my office the line of is working OK. but this was fault of Modem, it is circuit have been breakdown every time.
    So please exchange this immediately because i am a business man i have lost my business activities last 10 days, as you know how much required Internet every-time,
    Hope to replace this modem as soon as possible.

    Asif Malik (MD)
    ZamZam Healthcare Pvt. Ltd.
    ZamZam House,
    299, Sheikhpuri,
    Mobile; +91-9927253333

  64. AFTER BUY LED IS THERE ANY FACILITIES FOR INSTALLATION in home delivery.... PLS REPLY ME ON want to buy videocon led

  65. Hi I had ordered a Sony BRAVIA KDL-32W700B 80 cm (32) Full HD Smart LED Television, but no wall mounting kit or standing kit was delivered along with television. I have also raised complain, but no one has got back yet. The service provider from Sony also had to be called and asked for demo by us, whereas snapdeal takes zero responsibility.

    Please send the wall mounting and standing Kit immediately and provide me an update on

    i have purchased samsung charger on 28/1/2015 deliverd to me 2/2/2015.charger ordered if they sent damaged piece, i am requested for return the charger then they told me return with in 7 days,but not response to me many days
    snapdeal service is very poor

  67. i recently bought a cell phone micromax canvas spark on 16th feb 2016.. niw its 19 feb.. still no courier service boy reached me or call me... when i track the order through my order no.. it shows that company gave my consignment to a courver service,, but when i open officila website of that courier service it shows at delhi but i am in jammu, so snapdeal gave my courier to a courier service which was in delhi...and snapdeal says that they had a toll free customer care no.. but let me correct them it was not a toll free number at all.. it cost std charges...

  68. Sir My Name Is Kashish midha And I Ordered A Mop From Snapdeal, Due To Non-Avalability To MY Own Adress ,I Order It To My Relatives Adress And They Recieve It On 8Feb2016 And I Got It On 15Feb2016 And It Was Damaged So I Place A Replacement Request through Snapdeal And I Courier It On 19Feb2016 To The Adress Mentioned In Zirakpur City And Today,22Feb2016, When I Call Snapdeal They Say They Didnt Replace It Pls Help Sir As Soon As Possible As My Order Is In Zirakpur Pls Replace It. My Order no. I s - 11464456298 And Complaint no. is - 19500681

  69. I have not yet received my refund amount of Rs.1156.00 for the cancellation of my order vide my Order Id: 11699352688,Dated 11/02/2016. The item was duly cancelled & not delivered, still Snapdeal not refunded my amount even after 17 days of cancellation & lodging complaint to their Help Center on 25/02/2016 vide Reference No. 19977751 requesting refund. I have not experienced such a service from any other shopping site. They have not yet shown any courtesy by sending any mail to my registered e-mail also. Pl refund my money immediately

  70. I made a purchase from snap deal but the executive who came to deliver the product was so bad he started misbehaving and using abusive language. I would suggest to be careful when such people come to deliver products . special girls.

  71. I am Sushil Aima. cell no 9419140400 from Jammu, J&K.
    Placed an order for a digital photo frame 12" XElectron worth Rs5190- vide order no 12032126948 dt 28.2.16 and same was delivered on 3.3.16
    On starting the photo frame, a defect was noticed "a white strip across the frame about 2" wide blocking the picture" which was immediately conveyed to the concerned snapdeal rep on phone as well as a request on mail was sent and a ref no 20296971 dt 3.3.16 was given for further queries. Also, it was mentioned that within 48 hrs, I will be contacted by snapdeal. no one contacted and on my further contacting snapdeal, I spoke to one customer care rep who asked to upload the photos of defective frame. Did the same and in return mail sent by snapdeal, I was asked to take the frame to the service center in Ghaziabad as the electronic gadgets are not covered in the return/replacement policy.
    It was surprising that I had to carry the frame from Jammu to Ghaziabad UP, for the rectifying the manufacturing defect.
    Today, again I spoke to Ms.Chamanpreet rep in customer care at snapdeal whom I requested to forward my call to some senior of hers which was not entertained and I was told that I will be contacted in next 48 hrs.
    I am disgusted with this type of behavior from snapdeal.
    I once again request the snapdeal authorities to replace the product immediately or refund the money failing which I may contact the other concerned for appropriate action

  72. i have purchased an intex IT-PB-2K 2000mAh power bank white from snepdeal my order id is 12165343433 placed on 05march2016 and i recived it on 8 march 2016 when i checked it i found that it was not working. I have tried so many time easy return process but it is not occuring

  73. I got stuck by buying a modem from snap deal, I thought it's combined (modem and router) but by mistake I ordered only router, now as per snapdeal electronics item policy( which is only mentioned in their rule and not in item description) they will only replace or refund after manufacturer recomendation, which will not work in my case.
    I won't recommend any to buy any electronics item from these online suppliers,it's simple trap untill u know item details and rules in advance.

    I am done with u snapdeal!

  74. First And Last Shoping with Snap deal
    This is the first time iam doing shoping with snap deal and it couldnt impress me...... the worst online shoping i had experienced My Order ID: 12137831265 Reference no: 20649850 ordered for a book
    On edge the afghan passage recived the courier on time but when opened it was like hell........... it was not item which i had ordered and the received book was not up to the quality and a second hand one and verry sad to see the same.......... Please Donot say that it is india's No 1 online shopping company

    I strongly sugest every one not to go with snapdeal....

  75. I have not yet received my refund amount of Rs.5899.00 for the cancellation of my order vide my Order Id: 12044030854,Dated 28/02/2016. The item was duly cancelled, still Snapdeal not refunded my amount even after 7 days of cancellation & lodging complaint to their Help Center on 25/02/2016 vide Reference No. 19977751 requesting refund. I have not experienced such a service from any other shopping site. They have not yet shown any courtesy by sending any mail to my registered e-mail also. Pl refund my money immediately

  76. Very poor service .. my refund issue for order number 11591728324 is not resolved yet after a time of 1.5 months.. This kind of service they are providing.. very bad. A beginner is giving better service than this..i m going to file a legal complaint against them tomorrow.
    Contact details - Pratiksh Singh 9619152083


    Its customer service sucks. I purchased an aluminium stool which got delivered as promised. However, the product quality was not as expected as it bends when you stand on it. It is ridiculous that they claim that it can take a weight of 150 kgs, I am far less than half of 150 kgs. I wanted to return the product and when I tried to raise a return request, SNAPDEAL only gave me an option of credit to something called freecharge account and not to my credit card. This is again ridiculous as I wanted my money refunded to my credit card, like the way AMAZON does it amazingly. I had written to the customer care some 5 times, and not once I have received any response.




  78. I didn't get warranty card. With my product what to do? My no is 8603321101 please help me out.
    I brought aqua pearl mini water purifier on 2nd of April 2016

  79. This is to intimate you that I have been chasing Snapdeal for last 20 days in order to the raised return and refund complaint for the Karbon mobile having order number 12464294473.
    I have been promised bye your executives for the pickup since last 20 days. Yesterday the pickup was wrongly closed blaming me that, I have closed it from my end. After initiating it again I had promised that the item will be picked up with in two days. lastly I received a mail having told to send the item to your office.
    The whole scenario is ridiculous. Snapdeal have never kept their words.
    I want my refund to be initiate on immediate basis. Else I have lost my patience and unfortunately I have to lodge a fraud complaint against you. I have enough evidence to prove my point in the court.
    I hope you will look into the matte at earliest

  80. Please not respoing snapdil my prodika taking talking 24hr48hr not respoing now also pleas forde now also my order ID no 12499783475 refance no 22190293 forde now also

  81. Its regarding Reference no: 22706109. I want to say this is the worst service from snapdeal. You dont have value of the customer. Just to say the sorry, you assume that you provide the solution to the customer.

    From 28th April, I am following to pick my product. I personally following up with your courier partner as well as snapdeal but I am not getting the solution of my issue apart from SORRY from stupid customer care executives of snapdeal. I will suggest you to shut-down your business from India otherwise one a day your shop will be closed very soon.

    I am expecting that as per term and policy, you will be resolving my problem and refund my amount. Otherwise I need to file a fraud case against snapdeal

  82. I have purchased a pair of Asian blue sports shoe and received on 03.05.16. But it was different style of sole and end of point colour was also different. I have already cancelled and replace the same as soon as possible. Pl. help me.

    Lambodar Mohanty,

  83. Dear Sir/Mam,

    It is really painful to notice that nothing has been done regarding my refund inquiry for almost more than a month by a reputed organisation like yours. As ring does not fits me therefore its of no use to me. I courier it back to your New Delhi address after fully confirming it with your customer care executive (which now seems unreliable) by spending rs.120 from my pocket and that courier was shipped back due to incomplete address or so.
    I have already faced harassment from your side and ought to believe that a renowned company endorsed by celebrities is fooling people.
    I request you to refund my money along with shipping charges at the earliest possible, failing which I will be compelled to take a legal action.

    With regards
    Dr. Gagan Toor

  84. i received samsung galaxy grand quattor 18552 original batter 2000.
    i gave order it on 7th march 2016. now it is not charging. kindly replace it that will be your most kindness.
    invoice no. SE2C39/15-16/461
    ORDER NO: 12165652910
    SUBORDER NO: 15299573764
    REFERENCE NO: SLP770057884

  85. I only need from snap deal is refund against the ordered number 12667136703 dated 5th April 2016 and delivered on 12th April, 2016. (I have cancelled this product due to defect)
    Now if I try in customers care number they give only two option:
    1. Picked up is attempted but I have cancelled
    2. Re-scheduling of the picked up
    If you agreed with the above press 1 or/either 2
    Where the picked up is already done on 15th April, 2016 (Courier Slip- AWB-SND2542844). I have informed them many time in writing as well as orally, so it is not correct to select any option provided to me over the phone from my number.
    Anyone please help me how do I go about it. I am behind them almost a month to tell them that the picked is done. But still they give upside down status in the website and not refunding.
    I have record of all the communication from inception with the snap deal.

  86. Dear Snapdeal Team,

    I have purchased Samsung galaxy J3(8GB) but the both sim slot is not working. I have sent refund request four days before but there no any response from you side. kindly resolve the issue on urgent basis.


    Haidar Ansari

  87. I am Using Curren Analog watch and i am facing problem that the watch color is leaking, i was told by that the color will remain the same but still the same watch i replace and again the watch color was leak, i am very disappointed from snapdeal. i have guarantee card but still i was trying to replace it but no one is responding me. please call me on 09960227555.

  88. Hi Snapdeal Team,

    My Order ID: 13577727101
    Reference number: 24631591
    Placed on: 03 Jun, 2016
    Issued on: Tue, 07 Jun

    Please confirm my delivered Date
    Dhhan Usb/ Data/ Sync Cable For Yu Yureka Plus-white

    Vishvajeet Mishra

  89. Your order ID: 13663349968 | Order Placed on : 2016-6-09
    It said delivery will reach on or before 15/06/2016 today 15/06/2014
    I have not receive my item yet.very bad service.

  90. Dear sir/mam,

    I want to say that i have order a product given detail as in below with Order ID: 13260165872Placed on:13th May, 2016
    XOLO Era X(8GB,Black)
    Price Rs 5499/-
    Delivery Charges Free
    Total Amount Rs 5499/- delivered on 18th may, 2016 at 2:35PM

    The mobile that got not in proper working condition already i booked return/replace for this. on 20th may, 2016 at 8:32AM

    the main problem with mobile is automatically switched off, the battery discharging very fast and charging slow am not satisfied with this please solve my problem or replace my mobile or exchange with other mobile.

    Thanking you
    Best regards.

    A Sreenu Ph No.9490321939
    email Id:

    Please reply

  91. I have purchase online from Snapdeal mobile phone VOX V3100 Black P1 (256 MB, Black) on 18 June 2016 with order ID: 13801823909 the mobile which I got it is very defective product the problem is not switch on, ear phone and memory slot not inserting. I believe on snapdeal and please refund my money either replace my mobile as soon as possible.

  92. Dear Snap Deal representative i hope this comment can do some good for till now everything with snap deal and the snap deal customer care executives has been in vain i am trying to speak to some one responsible from this company that is if there is any i have a genuine problem with my product refund we have tried enough running behind you guys begging to know the status of our refund "the actual status that is" ,As the status mentioned to us by your costumer care toll free no says that my refund has been processed but unfortunately its not reflecting in my account if at all there is someone out there who can really help me know what is actually happening and that too with such a reputed company i will have to loose all hopes shopping online with you guys .

  93. Order Shipped Maneesh, We just shipped your Sun Health Imported Folding Whee.... We hope you are just as excited as we are. It will reach you between 02 Jul - 04 Jul. Track your order on the Snapdeal app at all fake messeages I am getting ,Your order from Snapdeal is dispatched through Blue Dart Awb# 57996761944 will be delivered by 01-JUL-16.Track us on order not reached poorest Service total bakwaaaaaas Snap deal actually its a slap deal.

  94. Snapdeal. Lot of comments already.
    I ordered steering wheel for XBOX (order ID 14137566818) to be gifted on 11/07/2016 to my child which was booked on priority charges for courier. the item has not been delieverd yet. even after lodging complaint with snapdeal no response from them. even courier company is lodging fake status that customer not met. this is ridiculous. Worst online shopping experience from snapdeal. Highly unprofessional attitude. Even LALA of ration shop would be more professional and courteous.

    Dont buy anything from snapdeal. They make you fool.

  95. Sir, this is my order I'd:1414124155 how can I attempt your items ...but your message only informed courier boy name did not give phone number and your service center address for my area...

  96. I order to snapdeal A rosta watch.
    But i Recived a old type watch.
    its very bad. for bad record snapdeal. i have a pic of this watch. i am very angry to snapdeal. Return Delivery man i will catch and go to complain snapdeal. plz call me now 7278025360.

  97. Order Alert: We regret to inform you that your order for Casio Check & Recheck Jj-120d Plus Calculator (pack Of 1) has been cancelled as the seller made an error in product pricing upload. Manage your order on the Snapdeal
    phle 98%offer fir order cancelled
    0 star sneapdeal

  98. Dear sport team,

    Order ID: 14338988247

    Today we have one order return and we want refund amount in our bank account as per last conversation on 29.07.16 with your sport team.

    But my balance has came in Free-charge wallet it is not good response .

    So we request you to please please please send my balance in my bank account

    A/C NO, 0251101570859
    IFSC CODE, CNRB0000251
    Thanking you ,

    Order ID: 14338988247

    Deepak Kumar
    ​MOBILE NO. (09155513123)

  99. Dear sir,
    i bought a coolpad dazen 1 from your sopping sight but at the time of delivery i din`t got any invoice slip of my mobile can you please send me that invoice slip please its so urgent and the order no. is 925993527. and it is dispatched via GO_JAVAS and dispatched doc. no. (AWB) DNISNPC14006545

  100. I want to replace my shoe as it's has been changed. it's a very shame for snapdeal team.
    I really did n't know Snapdeal team is unresponsble.plz replace my shoes as soon as possible. my name is Sarfraj alam my mobile no. is-9953424078 and my order id is- 14344183871

  101. Pls trace my order I'd 14356947215 on which I have ordered 36 h.b pen drive using my free charge account of Rss 499 and to be paid Rs 84 c.o.d.
    I have not yet received my product.
    Now massage sent by you that you have delivered it to me. What is it?
    Pls go through it nd fulfill my order.

  102. my Order ID: 14424991421
    Placed on 29 Jul, 2016
    it side refund will reach on or today 02/08/2016
    I have not receive my money yet.very bad service.
    my money is refund .

  103. Order 14427762663
    I had ordered a Lenovo laptop on 27th after a bad experience with eBay who could not fulfill my order even after 1 week.
    At Snapdeal the tracking system shows status as ready for dispatch since 27th July.
    Now today it shows closed.
    Unable to contact customer care executive. Snapdeal will not let me correct a small mistake in my email ID and no SMS on my mobile no..
    Cant decide whether to cancel & refund or wait.
    Over a mental torture by Snapdeal.

  104. Order id-14396151755 ,reference no-27325474 ,date of return it on 04/08/2016 ,my problem is I want my money in cash not any acount otherwise I don't return my itom thanks


  106. Order ID: 14481363797, Placed On 02 Aug, 2016
    Name Ambar yadav
    No Place my order
    Very bad service
    Plz call back through customer care

  107. Hi friend
    Maine snapdeal se xolo Ka black 1 x mobile purchase kiya that December me 26 but unfortunately koi technical fault hone Ki bajah se WO march se April tk service center me hi RHA jb uska dio letter mila to snapdeal balo ne saaf MNA kar diya mobile replacement ya koi bhi help ...... Aaj dio letter mile 3mahine ho gye but mobile aaj tk nhi mila ��������������������
    My contact--no. Is 8858902613

  108. shipping ID:-127916353363,

    India's worst service provider ever i have realized, Even their Currier partner "Xpressbees" is 2 step ahead to snapdeal. Both service provider having the policy & strategy to torture the customers. Even you can't reach to customer care no. "92126 92126".
    As per my opinion " If service provider is not wish to talk to customer, can't be a good service provider" and we have to avoid such service provider for taking their services.

  109. i have not revived my refund amount.............customer care number not work properly not pick up call......i have try many time not one ans....confirm our refund status....
    My Order ID Number is- 14464191512

    Reference Number is- 27440475

  110. I ordered
    Lenovo Wireless Keyboard & Mouse Combo Black(order id - 14176077672) from snapdeal and returned this product.But I haven't get my refund..Please solve my problem
    Contact no.-8697221840

  111. Order ID : 14616485647
    ph. no. 9163097931
    i am RAKESH MONDAL. I am order 1 pendrive but sir 10 days don't dilevary pendrive. sir my address or ph. number all is ok and i am all time avelavel my home.plz sir dilevary pendrive...




    SHOPPING ON DATE 02/10/2015





  113. Maine snapdeal mese inc.5 black heel aur jack and jones ka shirt kharida tha lekin mere ko wo inc.5 ke flats aur jack and jones ki tshirt receive hui to mene dono products 21 july ko return kiye lekin abhi tak refund nai hua hai snapdeal ek bahut bada froud hai aur logo ko foolish samjta hai

    Refund ticket id :26594443 , 26594361

  114. dear snapdeal care,
    my order no ----14604159674
    am zameer from solapur maharashtra i have got redmi note3 handset on 14 aug 2016..when i open the mobile & insert the sim mobile going warm ..when i going to charge mobile phone then also went very very hot ..for that reason i had switch off the mobile for few hr...after start same problem remain n also battery draning suddenly.....i have raise refund on sd apps,sd care exe call me & giving service visit to me n it has committed it will come till after one day ,,,i have lodge complain on 16 aug now 20 aug no one person visited me ....god sake i want refund immediate....kindly re arrenge my product pick up ......please help me

    zameer karbhari

  115. my Order ID:11140679087
    Placed on 25 jan 2016
    Hp deskjet ink advantange 2515 it not working in my printer one years warrnty
    I have not warking my item yet very bad service.

  116. my order id 14771041329 no one call me but i got a sms frop snap deal we can't reach with u how is it possible

  117. Dear snapdeal team,
    Maine Samsung j7 order kiya tha but oos m pather niklaa h my order I'd number Order ID 14717375355 pls meri help kare my contract number 9716806112

  118. Dear snapdeal team,
    Maine Samsung j7 order kiya tha but oos m pather niklaa h my order I'd number Order ID 14717375355 pls meri help kare my contract number 9716806112

  119. Suborder Id: 18284384884
    Tickles Black and Red 4 String Guitar Kids Toy
    product is very damaged

  120. Lazy people always delay in delivering products , we should stop using snapdeal !!! no use !

  121. Very unprofessional attitude.i had ordered 2 samsung memory cardswhich were to be delivered on or before 31st august 2016...i kept on contacting snapdeal for d status pf my prder via enormous calls n mails,but nothing d call was never comnected to d customer care department,all ot had was a pre recorded msg saying dt d order has been delayed..mails were nt answered at all..n on 2nd of september 2016,d order got cancelled on its own wothout any courtesy call or it was a pre paid order,i feel cheated as a customer..i would never recommend anybody to shop frm snapdeal...pathetic service,i must say..i dont even know whether my money would be refunded to me or not..

  122. I purchase redmi note 3 I am not satisfied this product and i raised return request within time frame now when I call to snapdeal my call not connect and when I call with new number call get connected
    snapdeal not responding for return policy and very bad experience. anyone know where I raised complaint please suggest my Rs.12000/- waste phone getting hanged

    Vijay Tiwari
    My complaint number - 27188488

  123. I ordered product bluetooth model no. is
    “ samsung – BHM1950NWECINU “ in the ear wireless bluetooth headset with Mic – white.
    My order no. is 14858704649.

    It was delivered on 31.08.16. after check we found
    Bluetooth Mic. Is not working properly.
    When I go to return, then see my order is cancelled on 01.09.16
    Automatically and show this message “Order could not be fulfilled due to unavailability with seller. Your order is cancelled now. We apologise for the inconvenience caused.”

    I do not cancelled and already received item by courier of snapdeal how can you say it is cancelled and show in my order.

    I am not satisfied this item so please guide to me how can start my return process
    in this situation what should i do ?


  125. I have purchased Videocon mobile vide order no 14951798835 on 03.09.16 but I have not received yet my order, Status showing item has delivered. What to do.

  126. I had ordered an interactive board from you @ ₹ 32,500 (order ID- 14704659290) dated 16th Aug 2016 which was delivered by the 25th August 2016. Next I once again ordered another Interactive board on the 5th of September 2016 along with 3 more items including a blue Tricycle scooter + Apple iPhone 6 cover + Navy polyester raincoat (Order ID - 14997988283) only this time the price at which the interactive board was offered was @ ₹ 15,500. 3 items out of the 4 ordered were dispatched & received but the Interactive board was canceled. After speaking to your customer service representative I was given the reason that due to lack of verification the Interactive board was canceled.

    What I need to know as why am I being given such a stupid excuse that since the customer service could not contact me over the phone( which I can bet is a lie too) they cancelled the Interactive board? If the same is to be believed then all the items should have been cancelled, why just the board?

    I, too understand that maybe it was too much to give out such an expensive item at 50% discount but then trust is a factor once broken takes a lifetime to rebuild. I would urge you to browse through my entire history of shopping with Snapdeal & you'll see I have ordered worth lacs of items from your site & this is how I'm treated? I strongly urge you to correct the goof up at your end or else I will not only cancel all my orders & never order from Snapdeal ever again but also ask all my colleagues & friends , relatives to stop using Snapdeal but all ask all of my 500+ employees to boycott Snapdeal as well.

    I hope my last effort of appealing to the highest authorities would beget me some sort of redemption & I would soon see some professionalism & ethics by ensuring that my order is restored.

    Thanks & regards,

    Rakesh Sahu

  127. Your order ID: 18723877269 | Order Placed on : 06/09/2016
    It said delivery will reach on or before 12/09/2016 to 15/09/16
    I have not receive my item yet.very bad service.

  128. Order ID: 14851201976 Timex ZR176 Men's watch The product was ordered on 27 august and after getting it delivered it was found to nbe defective I had reported and the say(Ticket Id: 28869704 it wud be picke on 3rd sep . I am e-mailing daily but the yare not taking any initataive to refund onle the are extending it by day or two . two weeks had passed , i am thinking of taking legal action to consumer forum

  129. Hi
    This is not the first time but its like regular in Snapdeal.You order your package and definetly the package will not be delevierd in time,now its become there trademark (never on time... I recently order a back cover of Lenovo K3 Note on 13 sep the order id is 15132585314 worth rs 299/- all inclusive,the estimated delivery date is 18 sep to 22 sep fine but as on yesterday i got a message regarding my order that the order is going to delevered today and the best part the delivery guy didnt tuned up like always not even they are calling before they are coming to delivery,like all the rest online shopping sites are doing,and after that they are sending me a message that the delivery attempt was unsuccesfull because the person which means I was not present when the delivery guy come.Want to add one more experiance i order a Lenovo A6000 back cover on 08 sep order id is 15038306950.This time i got the order on time but it was a manufacturing defect that the cover did not fit wel to my phone i call the Snapdeal costomer care no they told me to keep that with you they will file a complain and the person will come to collect the order back, i did the same the person come and picked my order and after that i cant track my order yet called in that costomer care no but its telling me the registered no is not found means i didnt order anything from that registered mobile no cum on yarr this is not the first time i am ordering from that no its been several time.
    I am really upset because of this service,if the concern person from Snapdeal read this i want him to call me back and update me with my orders

  130. I have placed an order on 15th Sept. I got intimation that it will reach between 20th Sept to 24th Sept. It looks like I may not receive it on 24th also. Worst service from snapdeal. I thought to buy many products from snapdeal. Now I have to change my decision. I will not recommend anyone to buy the product from snapdeal.

  131. I have ordered Sennheiser CX275S from snapdeal. After delivery, i checked the sound. It was horrible. it is giving sound like rs.200 earphone. I thought product is defective but when i checked my box, i came to know that the product is itself fake/ duplicate. Really very disappointed with snapdeal. If any1 want proof, i can give. Now, i have made return / replacement request. let's see what they will do.

  132. dont purchase anything from this side i waste my one month of period i was purchase a mobile phone and its extreamly faulty was i returned it snap deal at15th sep and i dont have replacement and delevery also its totally bakwas.....

  133. 15773372907 No way Snapdeal is such a worst service.. Am not able to connect customer care for 3 days due to my return the product... But there's no response from them.. I don't what the hell they are thinking.. They think that buyers are fools.. Due to their irresponsibility they ll face the problem in legal way. Janani Seshan

  134. Mene snapdeal se ek adidas ka track pant order kiya tha wo mere ko lenth me sort tha to mene wo track return kiya pickup 14/10/16 ko ho chuka tha firbhi abhi tak refund nai hua hai

    Order id : 15758159906

    Suborder id : 19653050885

  135. Snap deal team ,
    my name is sakkeer, I ordered two item [order id 15940523734] and its delivered earlier than promised, but not to me. That items received somebody else name as sakkeer in my place. why don't you guys identifying the customers by mobile no. many people will be in same address and same name !. fortunately that good guy got my no from your invoice and he call me and hand over to me. he received because he was expecting one item from online purchasing company. please don't repeat such irresponsible thinks.

  136. team,
    My product is not picked at all , ORDER NUMBER-16074702688, none of the people is comming , but i am getting masages like, tried, you are not there, It is very sad,Poor quality prodcut selling and after that not piking the prodcuts, and after that return request policy not applicable.

  137. Mene snapdeal me se wrangler ka shirt liya tha vo mere ko photo se alag shirt received hua tha to mene photo snapdeal ko bheja aur mene return kar diyabhir bhi unhone mere ko refund nai kiya hai

    Sub order id : 19328489635
    Refund request (ticket id : 32371516)

  138. lyf flame 1 order no 16105154349 is not working proparly so i want return my phone but return req. policy not accepted how i can do your service is not good other online shopping services & product also none as not good working its very bad im not happy give me some solution please contact me 74509795370

  139. I ordered one item (order id :16351000545); Open Delivery order but due to some reasons it is huge delayed by snap deal & Delivery Person couldnot delivered item to my address & told me that i dont'have your complete address while I have Provided my complete address & neither he agreed to check Outer packaging while I have got Msg from snap deal This is open delivery Please check outer packaging before accepting delivery & he gone without deliver to my order & His behavior was very rude . Please take necessary action against the same ( Cont no. 7503282469 & 9599686878 ) This is very bad Service which i have never seen by snapdeal as per my experience . Please help 7 resolve the issue my cont no. 9540890705

  140. I have ordered a watch bingoT30 it was broken and all the parts were damaged and pls come and change fast

  141. Hi Snapdeal Team,

    I ordered samsung j5 phone,ORDER NO:16445002327 on October 31th 2016. Still my product not Dispatched. But In the snapdeal website you mentioned product dispatch takes 1 day and delivery takes 2-3 days. But from last 12 days I am writing mails to snapdeal website, but nobody is responding.

    I am very angry and sad with your services. I lost my patience. snapdeal is very worst online site and poor service I never ever undergone.

    In snapdeal website you mentioned TRUST PAY(if product not dispatched in 3 days,will refund money back), all are false statements, and I am not recommending this website to any of my friends.

    vimal jain

  142. Dear Sir /Madam,

    Hello ,Do you want to buy or sell your kidney for money, British kidney patient association is urgently in need for O+ve and A+ve kidney donors with any passports require. If any one is willing to donate or buy please contact us through my
    Email id.(
    Dr James
    Phone Number: +918892040497

    MY PROFILE CODE IS 7278085159
    I owned a sandisk pendrive and i got a duplicate pendrive,the sandisk customer care is also not accepting it, i called several times to snapdeal service centre they told i will receive a mail where i have to send a written letter from sandisk customer care that it is fake,i got the letter from sandisk but 2days over i haven't got any mail from snapdeal ,but useless snapdeal offer mails are constantly comming in my account, i am very disappointed ...please replace the duplicate product i am helpless please take back the duplicate product!!

  144. This very bad site for buying online they make fool to customer they dont know how to provide the service

  145. Order ID: 16316900619,
    Lenovo Vibe K4 Note (16GB, Black)
    I Placed order On 25 Oct, 2016
    I got the used mobile and one survey engineer checked it clearly and mentioned it is used and send it back, I returned the mobile and now you guys getting quality check declined,
    Please resolve it or return back the money, simply cheating the people and sending the used products. Which is not a not good and very very bad.
    Snapdeal is cheating the people. Contact me on 8884894851

  146. मैंने रेडमि नोट3 मोबाइल ख़रीदा है अभी 3महीने हुए है और उसकी बैटरी ख़राब हो गई है उसे बदलने का कस्ट करे।

  147. Order ID: 17514760408 (1 Item) DETAILS
    Placed on 26 Dec, 2016
    Too worst . This is also a less for snap deal. Not delivering my order since last 9 days. No way to contact personally and speak because the customer care helpline is automated. I think i made a mistake by making order of iBook from snapdeal

  148. hi
    i m akash ghosh
    i had ordered Yuphoria 5010 but when I switch on the mobile for the first time while I received the display of the mobile has white shade which shows that the phone is defective. I just want to replace my mobile otherwise I want my money back. I had very bad experience with this site. Please help me out. order Id is- 17700570436

  149. sir,
    my freecharge account is temporally suspended. please let us know what will do for unlock my freecharge account because my balance is remain in my freechrage wallet.
    it is humble request.

  150. Hi my order number 17638594971 my order 1 January but not receive my mobile

  151. halo sir
    sir products has delivered
    I want return
    order id-18188856468
    please suggest

  152. Hello sir snapdeal is very bad site for online shopping pleased closed it otherwise don't ignore my request ,I am amit.I Ordered SanDisk 32gb combo pendrive worth Rs.900 but I don't received these products impact I received wrong product sunglasses which is not ordered by me . Please check it and then call me back refund my money my mobile no.-7231956727

  153. snapdeal company chor ha is company ne muje chet keya ha mai is company ke serisave say sestfae nai hu

  154. my order is damage i have register return snapdeal was not responding and its service is very bad pl not go for the snapdeal go for flipkart or amozon

  155. Respected sir
    i m Mukesh rajak and i was ordered samaaya iron rack of Rs 548/- with delivery charges and i was received my product in date 22nd march '19 but after open stitch of packing material i found that the product was damage that mins broken and recently in same date i have send return request .and my return id is 32629078035 but til date i have not received our money and not come any coordinator for take this product .
    so please refund the my amount and take your damage product .
    My contact Number is 7979048439 and registered no-8271314216