Saturday, 14 December 2013

Snapdeal Customer Care Help line Contact Numbers and Call Center, help desk, online support number in New delhi: 



Snapdeal Customer Care New Delhi 
+91 92126 92126 Or 011-45371100
(365 days working)

Snapdeal 24x7 Customer Care PhoneSnapdeal Corporate Head Office in  New Delhi Address


Jasper Infotech Pvt. Ltd. 
# 246, 
Ist Floor, 
Phase-III, 
Okhla Industrial Area, 
New Delhi 
Pincode 110020
India


snapdeal.com head office in new delhi, Snapdeal customer care contact number and toll free contact 24/7 working help line support phone number in new delhi, india,  Snapdeal  customer care contact numbers and toll free contact number help line support number and Snapdeal  new delhi contact number, Snapdeal  customer care contact phone number new delhi.

141 comments:

  1. I Sreelekha , am received my order today
    My order item code :-2121468795 ,

    But , i am received from your packet defective and wrong product, an product color is different . i am not happy your services , i am give you more value and purchase your site , you not check and provided me.

    I need my money back.Kindly justify my msg. Otherwise, i am goto con-summer Cort, and media channel also .

    regards,
    Sreelekha Maitra.

    ReplyDelete
    Replies
    1. I also made a mistake they are not refunding money into my account instead thy added SD cash, the first time itself i had requested money into my account but they are neither sending a confirmation email nor refunding money into my account, its pathetic, i seriously mad ea huge mistake ordering stuff from snap deal.com.

      Delete
    2. Awwww....sreelekha yeh toh lol hogaya tumhre saat.... ;)

      NEEL

      Delete
    3. my order was maxima watch but i find wrong del. i return watch but i did not recive my money .
      i return 14 oct and today is 26 oct..my order no is 8789769534

      Delete
    4. i so received wrong product. there is no contact number to connect with customer support executive. worst service.

      Delete
  2. Thanks Sreelekha Maitra, i was going to order a mobile from snapdeal.com but after seen your message here i don't think that i should order.

    Thanks for the help!

    Ravinder Singh

    ReplyDelete
  3. I orderes brazuca orange color but i recived the wrong color then i call them and tell them about yhis then they again sent the wrong color and this was my first order from snapdeal and nw im nt gonna order anything from here

    ReplyDelete
  4. I have placed an order for Quartz Wall Clock 3971. But i have received some other model of clock, not what i ordered. Please refer the attached image with the model in the following link, http://www.snapdeal.com/product/quartz-wall-clock-3971/360885229. The reason why i chosen the above is it has big size of number and white colour. But they delivered a completely wrong one.

    Even though i am not receiving any bills/something else to prove its a Quartz product. It has only a simple sticker to say Quartz. Seems like a black market product.

    Very very worst service from Snapdeal.

    Dear Delhi Dare devils, please don't do any ads for Snapdeal.

    ReplyDelete
  5. Hi,

    This is regrading my Order# 2229546606 for Micromax mobile which i placed on Snapdeal website. I got the product delivered
    before time but mobile phone which i got is dead, its not powering on at all. Same day i have contacted snapdeal customer care and logged complaint and got response that issue will be taken care in 24-48 hrs. I waiting then agian conatcted and got same replay i have even wrote to head of snapdeal but still no response. I'm shocked to see pathetic customer care service. After this incident i found that its comman issue and beahaviour of snapdeal they sell faulty products and then there is no one to listen. I shocked to see that there is no public blog on snapdeal website to post and make other comsumer aware of this fraud. I went to snapdeal facebook page and there as well u cannot post on wall so i wrote in comments section. But still there is no response from snapdeal team.
    I'm in New delhi and i can see alot of people are victim of this website, i'm planning to lodge case against it with FIR so i request other consumers as well if they want we can join hands and lodged complaint. Please contact me.

    Regards,
    Vaibhav Darbari
    8010072061

    ReplyDelete
  6. Hi,

    I ordered nokia xl last week and same day found of receipt I found that the battery is heating up, lodged a complaint same day. But I got a call to visit nokia centre for a defect document. The next day I visited nokia centre, after about an hour in queue I was told that the product is defective but straightly refused to give any document for online purchase. I immediately called up snapdeal and made them speak to nokia guys. Even after snapdeal spoke with nokia centre, they refused to give defect document. There is some serious problem with online purchase with the nokia centre. I am in follow up everyday with snapdeal and at times they have a made missed call and send me email of not reachable and wasting days. I am stuck with the faulty product. Request you guys to avoid online buys for few hundreds which gets you support issues. Rgds sheikh. Sheikhjahangir@yahoo.com

    ReplyDelete
  7. oder no 2206255621 nokia 107 mobile phone mujhe kharab pice bhej diya gaya hai please change mobile My mobile no +919931444167 Name Praveen jha

    17 June 2014 02:14

    ReplyDelete
  8. Too worst . This is also a less for snap deal. Not delivering my order since last 12 days. No way to contact personally and speak because the customer care helpline is automated. I think i made a mistake by making order of iBook from snapdeal

    ReplyDelete
    Replies
    1. contact to this number 011-45371100

      Delete
  9. Snap deal is fraud company
    I ordered lotto shoes no 10 on 2/4/2014.
    But inbox found no 9. I informed customarcare to replace or change but they could not my response, l call to customar care more than 100 time, they could not response till date 24/6/2014.

    ReplyDelete
  10. i had baught lenovo A269i oder no 2071601409 a month ago. now its not working ... plzz contact us as soon as possible.. my name is baljit kaur at 9646686013

    ReplyDelete
    Replies
    1. contact to this number 011-45371100

      Delete
  11. i am interested distribution partner with snapdeal... pl contact me on this no 9175571111

    ReplyDelete
  12. Order no. 2354368559
    I ordered Nova N-1124 Roti Maker on 02 July, 2014 and look what i received on 05 July, 2014-

    A dirty package consisting of a broken Roti maker of some other company.

    Why are you fooling us Snapdeal???
    Pick up the piece of trash you've sent us a.s.a.p. and refund my money. OR face the consequences!!!

    ReplyDelete
  13. my order no deliver. order no. 2389079596.you are not deliver my order.

    ReplyDelete
  14. Hello,

    As per the below email , I was suppose to get the two bed sheets in a single packet but I received the packet with wrong product i.e window curtain (the invoice on the packet reads the two bed sheet names as mentioned below). As it was a wrong product I raised two return compained as I order the bedsheets individually i.e 7657615 and 7657169. I packed the window curtain and handed over to the courier person. But as per the invoice they were suppose to send two bedsheets i.e Sai Arpan Floral Yellow Double Bed Sheet With 2 Pillow Covers and Sai Arpan Beautiful Pink Rose Print Double Bed Sheet With 2 Pillow Covers. But I received a Sai Arpan Beautiful Pink Rose Print Double Bed Sheet With 2 Pillow Covers but not the other bedsheet. I called the customer care but they told they will raise the complain, but no one called and rectified this problem. I learnt a big lesson from snapdeal that online shopping is a big mess and people will not rectify the problem.Again I will never ever do shopping in snapdeal.

    ===============================================================
    YOUR PRODUCT IS SHIPPED



    Dear pavithra,

    Your order ID: 2328071603 | Order Placed on : 2014-06-26 13:01:48

    We have shipped following item(s) from your order :

    Sai Arpan Floral Yellow Double Bed Sheet With 2 Pillow Covers
    Sai Arpan Beautiful Pink Rose Print Double Bed Sheet With 2 Pillow Covers



    Order Details:


    S No.

    Item(s) name

    Suborder Code

    Status

    Est. Delivery Date

    Package Reference Code

    Price

    1 Sai Arpan Floral Yellow Double Bed Sheet With 2 Pillow Covers 3162931671 Shipped
    On or Before
    04/Jul/2014 SLP30714137
    Track your order here 409
    2 Sai Arpan Beautiful Pink Rose Print Double Bed Sheet With 2 Pillow Covers 3162991707 Shipped
    On or Before
    04/Jul/2014 SLP30714137
    Track your order here 359



    TRACK YOUR ORDER

    Total Value : Rs.768

    Amount Paid : Rs.418
    =================================





    Regards,

    Pavithra Honnappa

    ReplyDelete
  15. Received product from snapdeal was defective,I m not satisfied with this service

    ReplyDelete
  16. Dear sir/madam

    On 14/07/2014,I bought a American Tourister 64X000001 Cyber Backpack from you for Rs.1000.I discovered that it was not satisfied in the following way:the colour is not satisfied with me and the size is small.
    The condition of the item was your responsibility upto the point i received it and accordingly i am entitled to refund my money.I would request that you confirm in the next 3 days that you will provide this remedy and that you will cover the cost of the item being returned to you.
    Should I not receive this confirmation I will have no alternative but to raise a dispute through the snapdeal Buyer Protection dispute resolution process or to consider court action.
    I look forward to hearing from you.

    yours faithfully
    S.M.RAHUL NATARAJAN

    ReplyDelete
  17. My order no.2459624380 was yet not delivered now I want to cancel my order because I have purchased it ...

    ReplyDelete
  18. Pls ensure that the product against order ID 2548135618 isn't cancelled for the second time in the past few weeks. Empty assurances r of little importance. Shipment delays followed by cancellation seems to have become a norm with Snapdeal. This is the 3rd time that my orders have been cancelled after making me wait for more than one month.

    ReplyDelete
  19. I'm having a horrible experience with Snapdeal. My order 2548135618.is is on the verge of cancellation for the second time in the past few weeks. This has become a norm as this is the 3rd time that my orders have been cancelled. Please note that empty assurances r of little importance. Please ensure that the product is delivered to me. Thanking you yojna bahl

    ReplyDelete
  20. My expiriance wiht snapdeal very bad for last 3 times every time delivered piece was diffrent than ordered piece mrp are deleated from packing I am very disappointed with the products sold by snapdeal

    ReplyDelete
  21. My expiriance wiht snapdeal very bad for last 3 times every time delivered piece was diffrent than ordered piece mrp are deleated from packing I am very disappointed with the products sold by snapdeal
    ANIL CHAUHAN
    9990427008

    ReplyDelete
  22. Hi all, as snapdeal is fooling all of us. my experience goes as- there supplier gave me a call and said that snapdeal has misquoted the laptop specifications and to match those specifications I need to pay extra amount directly to the suppliers bank.
    Snapdeal as mentioned by you all is just sending the system generated mails and no satisfactory answer is provided.
    I just want to state that lets all collaborate and jointly lodge case in consumer court. All the individual only can share there frustrations online and that why these people dont care for customer grievances.

    Vaibhav
    vbs1204@gmail.com

    ReplyDelete
  23. Very poor servie from snapdeal having third class service of courior no toll free no ....so dont use snapdeal .

    ReplyDelete
    Replies
    1. Dear sir,
      This is my order number 2639337062, in this product mouse pad is not working. I have already mailed to snapdeal and they registered a complaint no. 8694336 against order number 2639337062. i am mailing them since from 23/8/2014 but i am not getting any resolution, please solve the issues either replace or repair the product. my contact no. 8826987564..

      Delete
  24. I'm having a horrible experience with Snapdeal. My order 2657232918.is on the verge of cancellation for the second time in the past few weeks. This has become a norm as this is the 3rd time that my orders have been cancelled. Please note that empty assurances r of little importance. Please ensure that the product is delivered to me. Thanking you yojna bahl

    ReplyDelete
    Replies
    1. No body can solve my issue till to date where I complained from 26th August 2014 my complain no is 8797668

      Delete
  25. Hi Kunal,

    Its special request to you, your customer service team is worth less, they have not capable to solve my problem, I order 20th of August 2014 this product “Elegant 1000 Suction Chimney ELE-1001 (60 CM) + Elegant 3 Burner Cooktop ELE-1020” , I got only “Elegant 3 Burner Cooktop ELE-1020” this product. I got this product 26th of August 2014, and I complain same day till to day no result form your team what I will do could you tell me please.


    My order no is : 2657232918
    Order Date is : 20th August 2014
    Delivery date is : 26th of August 2014

    When ever I call to your customer service center they are only say one thing please wait for 48 hours we will get well you soon.


    Its my third order where I face same problem with your system.


    Kindly do it needfully.

    Thanks,
    Advocate
    Santanu D sabat
    Mobile no : 9898815579

    ReplyDelete
  26. You people are paying so much for advertising instead of that give better service to your customers.

    My order number is 2688877040.

    I still not received my order from one week.

    I have first time purchasing item on snapdeal and i will never purchase anything from you in future.

    You people even not having location and contact number of seller.

    Follow the other competitors like flipkart ebay and amazon.

    Shutdown your business if you can not manage your customers.

    Escalate this email to your senior person if you have any.

    Snapdeal is worst service provider.

    ReplyDelete
  27. I ordered a bicycle kross 18T buddy on 17/08/14 through snapdeal my order no. Is 2643942420. They delivered the parcel on 28 /08/14 and i paid 4787/- after opening the parcel i found different item inside. Same day i complaint regarding this my request no was 8835368. I had ordered kross 18t buddy but they sent me kross 16 t buddy. After one day snapdeal sent me a message stating that we will arrange reverse pickup for wrong delivery in next 48 hrs and you paste the return form on top of the parcel. Thereafter i prepared the parcel and pasted the retun form which was was sent by snapdeal on top of parcel. Today is 12 th day. After lots of reminders on phone nobody came for reverse pickup. Snapdeal is cheating me.

    ReplyDelete
    Replies
    1. Worst worst worst service. Whenever i calls everytime same answer your problem resolved in next 48 hrs. Already 6 time 48 hrs gone. What a service!!!!!!! Next time dont advertise on tv. U r making fool to people

      Delete
  28. Snapdeal is the worst shopping website. Never order anything from here.
    The first product i ordered from dem was a 1000ml milton bottle.. wen i received the product, it had a slight dent on one side, the washer inside of the cap was broken and few days later the logo vanished. It was a fake milton bottle i guess.
    Bt i did not log any complaint. Again i took risk n ordered 150 ml milton. Again the washer was broken. Still i did not say a thing.
    This time i took risk of ordering accessories and ordered PARI GOLD AND SILVER COIN NECKLACE and they delivered the product very late.. that too a different product all together.

    M DONE WITH SNAPDEAL. Trying to compete with Flipkart haan.. atleast dey provide genuine stuff and its always on time.

    Will never order from snapdeal again
    POOR CUSTOMER SERVICE AS WELL.

    ReplyDelete
  29. This comment has been removed by the author.

    ReplyDelete
  30. sareeka mitra
    ye to bekar h isse acha to flipkart h
    ravi

    ReplyDelete
  31. hi, mai Mahendra kumar patel hu mai aap sabhi se request karta hu aki aap sabhi snapdeal se koi bhi shoping na kare kyoki ye site cheater hai kyoki maine 2 month pahle shoping kiya tha lagbhag Rs.30000 ki lekin aaj tak na mere ko product mila hai aur nahi mera paisa hi refund hua hai aaur na hi un logo ne mere kabhi contact hi kiya aur jab mai snapdeal ke customer care ko call karta hu to ulta vo logo hame bevkuf banate hai kahte hai ki tumhara product tumhare pas pahuch gaya hai tum jhooth bol rahe ho mai sach kahta hu ki abhi tak mere pas koi bhi product nahi aaya hai is liye mai aap sabhi logo se hath jod kar request karta hu ki aap log is site se kabhi bhi shoping na kare nahi to aap ke bhi sath mere tarah hoga aur aap sabhi fas jayenge kyoki ye site cheater hai

    ReplyDelete
  32. Mai karbonn titanium s3 shopping ki thi uski battery kharab hai mai bahut paresan ho gya hu plse mujhe return krna h jaldi se jaldi order no2916887404 suborder no 3952571307

    ReplyDelete
  33. I have purchased a tata ultima water purifier under order No. 3128514674 which was delivered on 23 10 14 and installed on 25 10 2014 by tata technician. He has informed that the unit housing the membrane is defective and to be replaced and took the same for replacement. Further, the unit is not switching on even though power is flowing to the unit. What is the solution. Narasimhan

    ReplyDelete
  34. I singh , am received my order today My order item code :-3501262254, But , i am received from your packet defective and wrong product, an product color is different . i am not happy your services , i am give you more value and purchase your site , you not check and provided me.I need my money back.Kindly justify my msg. Otherwise, i am goto con-summer Cort, and media channel also .

    ReplyDelete
  35. Hi customer support team i want to cancel my order no --3596479209.so please do needful..

    ReplyDelete
  36. hi im ashok kumar buy a 5 litre pressure cooker missing whistle and damage handle

    ReplyDelete
    Replies
    1. sir i want mobiles all model in wholesale plss contact me

      Delete
  37. hi im ashok kumar buy a 5 litre pressure cooker missing whistle and damage handle my order no 4481309214

    ReplyDelete
  38. Totally fake company .. I placed order on 4 jan .. N got delivery date on 8 th jan .. Called at Least 15 times for canceling .. But just of time n money .. So guys please don't buy a single penny item from this fraud company ...

    ReplyDelete
    Replies
    1. I also tried multiple times to cancel the order but snapdeal guys did not respond even a single time. I am surprised as not able to find the customer care number on their websites.

      Amazon is far better than this fraud snapdeal.

      Guys, I am requesting you, please don't buy anything from snapdeal. They are big fraud and big cheater. Shame on you Snapdeal.

      Delete
  39. Till today didn't get any information abt my order wt happen to that ... Bloody fake company return my money

    ReplyDelete
  40. HI I AM GOPAL DAS GUPTA
    I RECEIVED MY TWO SET INTEX IT-222 SUF 2.1 MULTIMEDIA SPEAKER ODRER NO 4581274799 , SUBORDER NO. 6102980518 AND SUBORDER NO. 6102900526 BY INVIOCE NO. 0C4D0B/14-15/12291 DT. 24.01.2015 FROM ECOM EXPRESS COURIER DATE 28.01.2015 TIME 12.30 PM. BUT BOTH BROKEN AND DAMAGE CONDITION AND ONE LEAD NOT PROVIDE BY YOUR. I AM DISAPPOINT FOR YOUR ORDER DELIVERY, I AM PAYMENT ALL AMOUNT YOUR ODRER PLS REPLACE IT AND PROVIED ANOTHER SET WITH ALL COMPONENT. I AM WAITING YOUR REPLY.

    ReplyDelete
  41. Sir,

    This is to inform you that yesterday i had received the damaged product of Orde No. 464294514. Even i had shown to your delhivery delivery/courier person and i had open in front of him and write on the recipt sheet also. Please consider my request and take it back for exchange.i had ordered two product one is 16 GB Memory card-samsung and Arise sandwich maker.but sandwhich is damaged one even i had click pictures also. please consider my request.I had mail you also on help@snapdeal.com., but no reply recived


    ReplyDelete
  42. This is the second time that i am buying from this website..the first experience was worse and the second worser..i have bought an earphone 10 days back which has not been delivered yet...Try calling the customer care and the reply would be "we are really sorry for that"...but that does not solve our problem...i regret that i choose snapdeal for a product...never would repeat that mistake

    ReplyDelete
  43. Bakwas side koi response nahi hai 5 feb ki booking hai or delivery nahi hui abhi tak

    ReplyDelete
  44. My order is receive but not working meachine

    ReplyDelete
  45. All in all this was my first visit on Snapdeal and now I will never ever shop at this site Snapdeal. Since I started shopping online, I have tried many online shopping sites like Amazon, Flipcart, EBay and many others because these are well known but about the Snapdeal, I am not going suggest this site to anyone and me too not going to shopping at this never ever. Thank Every To Read!

    ReplyDelete
  46. I am Mannu Vashishta and i have received wrong packet or order
    My order item code :-6622491167,
    But , i am received from your packet with wrong product. I am not happy with your services and i am giving you more value and purchase on your site , you are not checked your item before delivery. It was really shame for your company.

    Mannu Vashishta
    mannuvashishta@gmail.com

    ReplyDelete
  47. I am Mannu Vashishta and i have received wrong packet or order
    My order item code :-6622491167,
    But , i am received from your packet with wrong product. I am not happy with your services and i am giving you more value and purchase on your site , you are not checked your item before delivery. It was really shame for your company.

    Mannu Vashishta
    mannuvashishta@gmail.com

    ReplyDelete

  48. Divya H.D
    Account no.:54059588548
    IFSC :SBMY0040780
    Prashant Nagar
    No.32,9th main Binny layout
    Vijaynagar, Banglore 560079
    Plz transfer money to my account
    My no:7022664506
    Order no.8650304422
    Description :Fidato Analog Stainless Steel Women Watch

    ReplyDelete
  49. My order no is 7957314237... I have not received my order

    ReplyDelete
  50. Hello,

    My order numner is 8156534922.I have recived the inccorect product.

    Please take back the product and refund my Money.

    I have trust on snapdeal .Don't loose the trust. Please arrange courier Person to take back the product.

    Regards,
    Shivashankar Yelmani

    ReplyDelete
  51. hello,
    I replace my order on snapdeal for radha krishan dress, i have paid through debit card but my order no. and any other information not provide to me by you. please check it,

    ReplyDelete

  52. Seagate Backup Plus Slim 1TB External Hard Drive
    Order ID: 8903038093
    Delivery Charges : Rs 99
    ye order mujhe abhi tak nhi mila hai.
    Track karne per : Your order is packed and waiting for the courier pickup
    Dikha raha hai.

    ReplyDelete
  53. I think after going through the mails of so many unsatisfied customers it is useless to complain.I had ordered two sets of bolsters which were of quite inferior quality so I asked for refund.
    The next day bolster sets were collected by a snapdeal representative but it has been a month and my money has not been refunded.
    Whenever I send my complain at the snapdeal customer care they send a ticket id and promise to get back in 48 hrs....something they have not done so far.
    I regret not checking the product before paying
    So my advise to all is order cash on delivery only and open your packet in front of the courier... Don't accept and pay if you don't like it because once they have your money they will drive you up the wall for a refund...ultimately you will give up..

    ReplyDelete
    Replies
    1. I NAFEES AHMED SAIFY I AM INTERESTED IN DISTRIBUTION PARTNERSHIP WITH SNAPDEAL MY CONTACT NO. 9810863893 , PLZ CONTACT ME AS SOON AS POSSIBLE

      Delete
  54. ive recieved my order after 15days but was in very good condition and found services satisfactory
    ..

    ReplyDelete
  55. As Per My Request of replacing my product,You deliver me a wrong product,i.e.
    I HAVE NOT FOUND THE SAME PRODUCT FOR WHICH I WAS ORDER

    (Order ID: 9305250126)


    FOLLOWING DETAILS OF THE PRODUCT WHICH I HAVE ORDERED.

    Order No. 9305250126

    Product Name Da My Shop Black Dia..



    Courier Name GoJavas-NCR


    FIRST YOU DILIVER ME A DEFECTED PRODUT AND NOW YOU REPLACE IT BY
    WRONG,IT IS VERY TROUBLING TO ME,IT WAS MY FIRST EXPERINCE,BUT IT WAS
    VERY BAD EXPERINCE.

    KINDLY REPLACE THIS PRODUCT AS SAME,WHICH I HAVE ORDERED.

    THANKS

    Ravi

    8285234932

    ReplyDelete
  56. My ticket id is 11175903 my item deliverd on 30 oct2015. On the same delivery day i request for replacement for the product size and only still the the request is processing till no message. So please kindly replace my item as soon. Contact me 9818060938. Thanks from Lukram babyta chanu

    ReplyDelete
  57. MY ORDER NO 9866213747 I BOOKED FOR MAHARAJA 51 piece stainless steel dinner set but i received dinner set of SWASTIK.....I request you to kindly deliver my original order........contact me on 9310030863

    ReplyDelete
  58. myself rama dixit order id 9164030300 i have send this product back due to color is change now u have said that u will refund it on my account but i have not got any mail form u my id is ravideep282@gmail.com

    ReplyDelete
  59. Dear sir xolo black 8x1000i I got yestreday smart phone was work only 2 hrs after that the smart phone display out of order I would like to replacement the above smart phopne snapdeal order no 9956759515 it is request to sand xpressbees to collect the above smart phone or call me 918445692399

    ReplyDelete
  60. Dear sir Xolo black 8x1000i I got yesterday smart phone the above phone work only 2hrs after that the smart phone display out of order I would like to replancement of the above phone please sand your xpressbeens to collect smart phone from me snapdeal order no 9956759515 also my phone no 918445692399

    ReplyDelete
  61. my return of the broken product is also not been done.product no :9558331448
    phone no:8602048324

    ReplyDelete
  62. I still can't get my refund. I have purchased 6lit jug but it was so damaged so I returned it. They told that it will refund in my account within 2 days.. But after 2 month I still don't get my money. I will go to consumer care now. I will never again shop with this site.and recommend to you all who is reading this. I hate snapdeal.

    ReplyDelete
  63. Hello,

    As per personal resons I need the order to be delivered in the morning and, as soon possible (on 26th November 2015), would be perfect even if I have to pay extra for it. The number of both of my orders are 10259945469 and 10260082649.

    Kind regards
    Zínath Neves (zinath.neves@gmail.com)

    ReplyDelete
  64. my order no 11015670034 and complaint no 17775074 . still after lots of calls and mails snap deal has not given the product to mee. i think snap deal has cheated mee. customer care is the worst point they know only one line we apologizes to you, wait for 48 hours. i am waiting for 7 days now . but for snap deal 48 hours has not been completed. i feel ashamed of mee that i took the service of snapdeal . its the worst company i request all my friends please dont go to snapdeal they are cheaters they will take your money deliver some rubbish thing and if you complaint they will keep you waiting for indfintie period . they will mentally harass you. its a scrap company . they only to know to cheat customers

    ReplyDelete
  65. Dear all

     

    I m Sending u continus mail with one month.but nobuddy solve my problem.nobuddy reply my mail.snapdeal have third clas customer care service.nobuddy listening here my problem.nobuddy give solution.

    Refund my 1499 ₹.


    Regards

    Prashant sharma

    9997156615

    ReplyDelete
  66. I bought a mobile order no. Is 11408998453 I complaint register this phone faulty and engeenier come 4th Feb today is 18 days over but no action any one I want refund quickly sir mobile no 9910411546

    ReplyDelete
  67. i want the mobile no. of the courier through whom you delivered the order 11720261319

    ReplyDelete
  68. I Sunil Rathore , am received my order today
    My order item code :-11902867551 ,

    But , i am received from your packet used and wrong product. i am not satisfied with your services , i am give you more value and purchase your site
    kindly replace this product

    ReplyDelete
    Replies
    1. Hi Customer,

      Our team got in touch with you and informed you that replacement has been done.

      Thanks!
      Team Snapdeal

      Delete
  69. Very bad experience with snapdeal. I placed a order on Dt.29 jan.2016 Id.no.11431681894 & estimated del.date is 31 jan. To 02 Feb.16 i got my order on 10 feb.after making call 10 time snapdeal & courier com. Due to defective product placed refund request on 12 feb. Ref.no.19360057 & 48 hours giving me for it but still no any response by snapdeal. I calling 8 to 10 time . But allways one answer wait. Pls do something.

    ReplyDelete
  70. 11717547665 yah mera orderno h sir
    Damage mobaile nikla 12.2.16 delvr hua mera pass aur 15 ko complen ki aur abhi tak koi rispaunce nhi liya gya company ki taraf se 15 time mai call kar diya koi sunawi nhi hui plz im akhmasjalal phone no 9560920786 plz sujhaw de kya kren

    ReplyDelete
  71. Hi Team;
    So, Sorry!I Received product from snapdeal was defective,I m not satisfied with this service If sd change my product according my request so I humble thanks to all the team.

    ReplyDelete
  72. Pleas not respoing now also please not give my refant also forde snapdil

    ReplyDelete
  73. regarding order no 3367136593
    this is disgusting n shameful company which is claimimg easy refund could nt refund the amount of 1700/1800 i had sent back the product through first fliight year bk i thought being a organised co they must ve refunded my monet but when i saw my bank statment there is no sign of refunded money i want to knw frm the company when they will refund the money

    ReplyDelete
  74. R/SIR


    I HAVE BUY NIKON COOLPIX A 100 20.1 MP DIGITAL CAMERA Order ID: 13135357991 BUT IN BOX I HAVE NOT FOUND ANY CAMERA .

    IN OPENING TIME BOX I MADE A VIDEO IF YOU WANT I SEND YOU THIS VIDEO. SEND ME MY PRODUCT OTHER WISE I COMPLAINT IN POLICE & UPLOAD YOUR PRODUCT VIDEO IN YOUTUBE ...................


    AGAR MUJHE MERA PRODUCT NAHI MILA TO YE VIDEO WHATSAPP OR SOCIAL MEDIA PAR VIRAL KR DENI HAI MENE OK ...............

    ReplyDelete
  75. We've packed it with care and shipped it through our courier. It will reach you between 11 May - 13 May.
    Order ID: 13193729512 Placed on: Mon, 09 May, 2016
    Estimated Delivery
    11 May - 13 May
    Delivery Address
    Sunil Malhotra
    srusti real mart ltd. 503 5th floor,G Squar ,jawahar Road near BMC Office Ghatkoper East mumbai 400077,
    BMC Office
    Mumbai - 400077
    Maharashtra
    Phone Number
    9022890666
    plz mera 17 may delivered nahi hua to.fir mein ligal acaion lena wala hu..ok.
    sunil malhotra

    ReplyDelete
  76. I have Purchased Xolo Era X Black By Snapdeal My order Recived On 14/5/2016 But My Product Is Defective, And I want To Refund My Money. Then I call The Customer Care They Said To Me Fist You go To Xolo Service Center And make Job Sheet Then I take Action, This Not Fear. If Not My Product Refund Next Time No Shoping With Snapdeal
    my order no-13242185854

    ReplyDelete
  77. I shiv parsad , am received my order
    My Order ID: 13241480100

    But , i am received from your packet defective . i am not happy your services , i am give you more value and purchase your site , you not check and provided me.

    I need my money back.Kindly justify my msg. Otherwise, i am goto con-summer Cort, and media channel also .

    regards,
    Shiv Parsad

    ReplyDelete
  78. Hi I am YOGENDRA
    O purchased a mobile Micromax spark 2 I done a order on 7 may and I received mobile on 8 may but this mobile having some problems like touch hanging some apps not working so I raised refund request on 14 may and refund requests sowing expanded pickup dates 16 may but no bady come to picked up the order till now and on 22 may I got a mail you go to the service center
    My order id 13158470555

    Kya thumari yahe 7 days refund policy hai
    Customers ko cheat karna

    YOGENDRA
    9891022822

    ReplyDelete
  79. Hello sir,
    snapdeal send me an email of delivering an item but Item is not delivered to me , I have mention right address please check where they delivered it my item and
    my order id is-- 13358354226
    name -- sunil singh chaudhary

    ReplyDelete
  80. Navneet Kumar
    Hi
    Hi
    I ordered micromax canvas spark 3 registered on 26 May 2016 But didn't get any confirmation mail regarding my order.
    Kindly resolve this issue ASAP.

    ReplyDelete
  81. Useless people, I requested for my product to returned. They called me and told that they will pick the product on Monday. No one turned up to pick the product. After 4 days i am getting a message from snap deal telling that they have cancelled the pick up of my product as per my request. For what fun. I have never made this statement. I keep calling the courier guys and they reply telling that he is not the guy to pick the product. And no one bother to turn up. I am trying to reach the customer care, the voice message states that due to technical issues my request cannot be taken. I dont know how to reach you people. I had 48 hrs to respond regarding reschedule of pick up but how do you expect me to convey it. Your help centre has no way to help me. You people are not responding to my mail. Customer care no is useless. I want you to arrange for a pick up of my product.
    Name : Shajeena
    Ticket No - 24206077
    Order ID Order ID: 13426424678 (1 Item)
    Placed on 24 May, 2016

    ReplyDelete
  82. My Self Inderjeet, Order ID: 13458248444 (1 Item) which is Placed on 26 May-2016,
    maine ek (Leysha-Vegetable-Nicer-Cutter-Multi-Chopper-Dicer) ka order book kiya tha,
    mujhe order time par bhi mila leking uska container tuta hua tha.mujhe snap deal ki or se use replace karke diya gaya, sab kuchh thik hai lekin ab mere jo container mujhe mila hai vo dicer se kuchh chhota hai jiske karan vo fit nahi aa raha to kya aap use dobar replace karke bhej sakte hain

    ReplyDelete
  83. Name : Shajeena
    Ticket No - 24206077
    Order ID Order ID: 13426424678 (1 Item)

    You were kind enough to call me to tell my product will be picked but it was only in words, nothing in action.
    You assured me that my product will be picked on monday, then i got a call from your customer care stating that it will be picked in a day or two.
    But its wednesday and no one turned up to pick the product. I called the courier and they say that the pick up is cancelled.
    Why is your service so poor. For a product to be returned you are making me beg you people. Horrible. My suggestion to all my friends wud b not to buy anything from Snap deal. Poor customer service and ur courier partners are useless to the core.

    ReplyDelete
  84. this compny is very bad and custmer is not satishfide i am harrashment last 4 month this compny not refund my money

    ReplyDelete
  85. Name : Shajeena
    Ticket No - 24206077
    Order ID Order ID: 13426424678 (1 Item)
    Placed on 24 May, 2016

    Your service is ridiculous. Why do you give false promise when you can never do it.
    I get assurance tat my product will be picked for return but nothing in action. All false promise. Useless service. I suggest my friends and family to never opt for snap deal for any purchase. Anyway i am sure tat i will never purchase anything from snapdeal.

    ReplyDelete
  86. Name Vishnu Dutt Sharma
    Ticket No. 25168879
    Order ID 13727703167
    Request to All friends,
    Your service is ridiculous. Why do you give false promise when you can never do it.
    I get assurance tat my product will be picked for return but nothing in action. All false promise. Useless service. I suggest my friends and family to never opt for snap deal for any purchase. Anyway i am sure tat i will never purchase anything from snapdeal.

    ReplyDelete
  87. where is my refund
    my name is shanker tewani my mo no is 9829129058 i was bought a AQUA GRAND R O WATER PUREFIRE THIS PRODUCT IS VERY BAD . my product will be picked for return but nothing in action.SINCE LAST 0NE MONTH

    ReplyDelete
    Replies
    1. I have been waiting for 11 days for the pick up of my product. Nothing is happening.

      Delete
  88. My order id is 13931870693. First they delivered wrong product. Now not picking up. Whenever I call customer care they say my address was closed. Twice they gave me time slot of 3-6pm and 12-3pm for pickup. I called up customer care during this time slot from landline. Still I am being told that address was closed. I have even asked them to trace my landline call during that slot. They just say sorry. Snapdeal is waste of time and money.

    ReplyDelete
  89. listen snapdeal carefully call me now on this no. 8510941763 and back my money in 2 days and i ready to go police station also

    ReplyDelete
  90. Order ID: 14190019331, Placed On 13 Jul, 2016
    I HAVE NOT received MY PHONE TILL NOW I AM FROM VARANASI I HAVE ORDER REDMI NOTE 3 32GB THROUGH EMI OPTIONS THE MONEY HAVE BEEN DEDUCTED FROM MY ACCOUNT I HAVE CONTACT ON YOUR CUSTOMER CARE NUMBER 3 TIMES THEY JUST SAY Your item is on its way but a little delayed in reaching you.
    We are prioritizing your order and doing our best to deliver it as soon as we can.

    We are actively tracking your order and will send you an update with revised delivery timelines. We apologize for the inconvenience caused. YOU MAY GET EMAIL ESTIMATE DATE OF DELIVERY SO SIR PLEASE LOOK INTO MY ORDER AND DELIVER MY PHONE AND
    WHEN I HAVE ORDER MY PHONE THEY USE TO DELIVER IT TO MY PINCODE 221002 BUT NOT NOW

    ReplyDelete
  91. They send to me a defect product ( quickdry baby carrier) . Now They do not pickup the parcel only reference id is present. I have already contacted 3 times to the customer care . They give only id. Today I thrwe the product to the dustbin ( I donot want to keep a defect security product and thinking that every time I see the product I feel how company cheated ) and "Snapdeal has sallow my money.

    Dear Snapdeal , if u need money then do a fair business not through cheated manner. S

    Shame to snapdeal.
    I split on them. They are the worst company .

    ReplyDelete
  92. my name is samveg kumar. my mob no is 9643177947 ,I have Purchased 16GB memory card, but it is not working, snap deal service is very bad service i suggest all person don't purchase any thing by snap deal

    ReplyDelete
  93. Hi I m gaurav mishra I have ordered (order no -14473045455)a wireless mouse from snapdeal considering their rates and other aspects very next day it reached to my place it was like woo but when I opened that pack the device was not working at all ,same day I registered for returning their prodct back and got the time also but no body turned up .so I was just wondering how a giant company like snapdeal can do like this .Even their customer care service has limited option in their IVR system nor they have any other platform to register complaints .very disappointing it is not a matter of 400 Bucks its like a slap on entire e commerce industry comparing them selves to local retailers.

    ReplyDelete
  94. We've already got your Magikware Green Juicer with Steel Handle moving in your direction but will get a little delayed in delivering it to you. It will now reach you on or before 01 Aug, 2016.
    Order ID: 14336060738 Placed on: Sat, 23 Jul, 2016
    Original Delivery Timelines
    24 Jul -26 Jul
    Revised Delivery Timelines
    On or before 01 Aug, 2016
    Delivery Address
    ANITA DEVI
    H. NO. 302 TELEPHONE EXT.ROAD SAMALKHA NEAR SHIVE MANDIR N.D.,
    TRANSPOL COMPNAY W/H
    New Delhi,Delhi - 110037
    Phone Number
    8130205305
    You need to Pay
    Rs 313
    CANCEL
    MY ORDERS
    resin

    ReplyDelete
  95. Sir please me my money was not back yet, my Asus H81M-CM-H81

    ReplyDelete
  96. Hi ,

    i have received my order, my order id is -Order ID: 14583005413 but my mobile phone have touch pad issue , touch pad is not working properly , so i have complane still two days, they said dont worry we are resolve your issue ,but i didn't receive any call and any information , and after that any engineer have not visited in my home address so Kindly replace my mobile phone, and resolve my issue immediately as soon as possible,

    other wise i am doing legal action for the same , so please resolve my issue ,

    Thanks & Regards

    Uday pratap singh
    9643411532 / 8882850484
    Order ID: 14583005413

    ReplyDelete
    Replies
    1. hlo sr...hamne 25 aug. ko apne dd ke lie micromax canvas spark 3 ordr kia tha vo aagya h but unhe pta nhi tha ki battry niklti nii h....to ab uska kya hoga..batry nikln se dad ka hnd bi jal gya h

      Delete
  97. why my order is out of delievery area.
    when this issue are created then please cancel availability.

    ReplyDelete
  98. sir
    mera ek order tha . order no-18394456693 , raja gupta naam se tha ,ek order mangwaya tha par uska size chota gya tha fir maine retun ka request diya jiske bad mujhe pick up arrenge hua . fir maine pick up wale parshal de diya . jiska update snapdeal nahi mila . fir maine unhe call kiya to maine use pick detail diya fir unhone bola apka 2-3 din me refund ho jayega aur mera paisa avi tha refund nahi hua hai aur mera call v recive nahi kya ja rha hai.. uske lia call me plzzz...my no- 8409903878

    ReplyDelete
  99. my order no 783878156021 is desktop but the there is no ram and keyboard and mouse so please see this issue other wise i need to take action as soon as possible .more over the product was deliver very late. on 3rd sep

    ReplyDelete

  100. Sir,

    I have purchased a Samsung Micro SD card 64GB Micro Sd XC UHS- Card from via Snap Deal .

    The seller of the card is Krishna Enterprises, B-251,Patel Nagar-2, Ghaziabad Main Road ,Ghaziabad,,Uttar pradesh.PIN 201001.


    The prise of the card is RS 1568 including VAT

    Invoice Number is-S52A01/-16/9384..Invoice date is 20-OCT-2015

    now the card is not working for the last 2 months.

    I contacted the Samsung Service centres in Thiruvananthapuram city in Kerala.They told that the replacement/repair is not their

    responsibility and asked me to contact the seller. I contact Snapdeal immediately and i got a answer that they would do the

    replacement within 24 hours.I contacted three times they replied with the same answer.Till now no response from any body. So

    I contact Samsung customer service they told me to contact the seller Snapdeal.Again I contact Snapdeal they told me to contact

    Samsung. This made me great mental agony. I want what is your answer regarding this. What do I do ? You both Snap deal and

    Samsung simply cheating the customers? Are you sold the low quality products through online sales?

    Awaiting your good responsibility.

    with Regards.

    ReplyDelete
  101. Hello... on 5th september.. i got message on my mobile...for corrier boy... with snapdeal... and i go in the snapdeal addres.. for courrier boy. they need 4450 for security for courrier boy.. and they give me the account number and i deposit the amount of Rs. 4500... and after they send for some expence for rs. 110.. on time but i failed.. and then i contact to him .. the name is Mr. Anand A...he said to me.. v will deposit ur security money...and now i didnt get security money.. this snapdeal is going to fraud.... and i will wait till tuesday.. after i will go for FIR.. for snapdeal....

    ReplyDelete
  102. Hi team this is emergency msg someone use my credit card fraud ky to make payment against order..for Rs.40999 I received msg for this transaction and vendor name indicating Jasper infotech ltd..please cancel this order and please contact me on my number 9766565795...please request you to help me to cancel this order...please contact me

    ReplyDelete
  103. Sir,
    My Name is Taj Ahmed order No 15039829334 may ak Lades Watch order kea hay 10th sep hay but abhi vi mare Post office pay nahi aie. Plz joldsa jald mare order ko mare hat poucha day .

    ReplyDelete
  104. Sir,
    Mare name Taj Ahmed Mare Onder No 15039829334 wo hay may, 10th sep pay rder kea ak Lades wath but abhi vi nahi aiea Mare post office pay bt may har ruj post office pay contact karti ho, lagin yea bt hay Akir mare wach 7days ki andar amre hat pa nahi aygi to may is Snapdel compani ki upar por FIR karugi Insha Allah. <3

    ReplyDelete
  105. Snapdeal is useless. I ordered 2 diwan sets. Both are defective. I was ill so realized on the last day that it was the last day for returning. I tried to find means to contact them but no use. They do have a mobile no for contact but it is of no use. It is auto answering and is programmed in a way that you cannot put your query for return in this manner. Neither is there anything on the website. Please do not buy from Snapdeal.

    ReplyDelete
  106. hi i have placed order with snapdeal, they cancelled my order by themselves as they were unable to deliver. They haven't refunded the payment yet.!

    ReplyDelete
  107. odir no 15416847224 abhi tak nhi aya he dilebri date 7-10-2016 plis cheek mi may odiar

    ReplyDelete
  108. ir maine 3oct 2016 ko redmi note 3 (32 gb) order kia tha aur uska online payment bhe kar diya tha apne acount se.jise ki maine apne personal reason se cancel kia tha par uska refund amount ab tak mere acount me transfer nahi hua hai.so plese take nessecary action for my amount.i attach my bank statement.an my Order ID: 15582277084. mob no- 7417603656.

    ReplyDelete
  109. hi
    i had purchased a mobile phone under order no 15216342053 at the time of delivery i didn't get invoice when i asked about bill from the courier boy he told me that you can the bill from online from snapdeal site i said ok and make the payment but now when i click that option it's not working sir what is this? so please help me out ASAP.
    pradeep kumar
    maid id pradeep981046@gmail.com

    ReplyDelete
  110. my order book is 4/10/2016 but not delivery on expected time of delivery on 09/10 to 11/10.

    ReplyDelete
  111. my order book is 4/10 /2016 excepted delivery of the 09/10 to 11/10 but order not believing.

    ReplyDelete
  112. I ordered bulgaria omnia coral and they have delivered me a red bottle with water and tincture in it. I am calling customer helpline but there is no response. I am just so frustated and disappointed with there services. Never gonna order again and would never recommend anyone to order from snapdeal. They are the worst and this site is the worst.

    ReplyDelete
  113. hai iam Rashid my product is not a complete iam ordered is 4.1 intex it bang subwoofer system but iam 2.1 & only woofer not any speaker & accessories & iam send ur email in return my product but u don't have any response please contact me & diliverd my original product my contact no is 8010898518 please it urgent

    ReplyDelete
  114. Dear Concern,

    On aforesaid subject, it is hereby mentioned that I had ordered DISH TV installation on 23/10/2016 (Order No. 16253298339) against online payment with an estimated date of delivery 28th to 31st October, 2016. However, your team has completely failed to delivery the same. Moreover, on date 07/11/2016, i am still waiting for Dish TV and no status was provided by any representative I talked over phone calls worth Rs. 350.00.

    It is requested to look into the matter and take corrective measure as you are good organization, do not damage your goodwill/image amongst the people like us.

    Please revert immediately or call back.

    ReplyDelete
  115. snapdeal is such a pathetic company among the growing e-commerce as these days like flipkart,amazon,myntra etc.i odered 2 mobile phones from snapdeal on snapdeal diwali sale but in one phone i face diplay and notification light problem so i place a replacement request next day but did't getting any response from snapdeal so i call so manytimes on snapdeal customer care service but they do not resolve my queries such a pathetic e-commerce and the after sales service also worst so better to by from flipkar and amazom etc. their after sales service is 100 times better than snapdeal

    ReplyDelete
  116. can i use the 500 and 1000 notes for ordering on the snapdeal......

    ReplyDelete
    Replies
    1. Dear Ankit Roy,

      There are 2 simple solutions for you. Since the only notes which are not valid as per the RBI regulations are Rs. 500 and Rs. 1,000, you can keep your amount ready in any of the other many currency denominations still in circulation.
      Alternatively, you can reschedule delivery. Here's how you can do this:
      - When the delivery person contacts you/comes to your address, please tell him you want to reschedule the delivery as you need to arrange for the amount.
      - You will then receive an email and SMS within the next few hours to reschedule your delivery. Follow the link and select a convenient date. This will give you some time to make your arrangements.
      I hope this helps! Let me know if you have any other query.

      Regards,
      Team Snapdeal

      Delete
  117. One of the most biggest cheater , i have odered i phone but after several reminders didnt recived i phone finally i hav canceled my order but now m runing for my refund

    ReplyDelete
  118. hi,
    i, Atul Saxena INVOICE NO : S27E64/16-17-17/34851 DT 01.08.2016 DISPATCH DOC. NO. 127916922454 , I recived the Redmi Note 3 phone , But Speeker is not working , Please Change the Moblie . My Name is Atul Saxena 16/1, Doctor's Lane Gole Market , New Delhi -110001 ( M: 09899996856 )

    ReplyDelete